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Durham Region. Income, Employment and Homelessness Support Division
Ontario Works, Ajax
- Description
Assistance for those that are in financial need
Financial Assistance- monthly allowance based on family size, housing costs and income
- monthly drug benefit card
- income tax clinic
Mandatory and Discretionary Benefits
- may include dentures, emergency dental services
- eyeglasses
- special diet allowance
- health care supplies
- medical transportation funds
- prosthetic devices
- funerals and burials
- programs may vary by City or Municipality
Community Resource Centre - at Oshawa location
- educational information
- financial literacy
- life skills and wellness
- computers, printers, fax machines, photocopiers and telephones
- workshops
To learn more and register for workshops visit IEHSD Workshops - Region of Durham
Learning, Earning and Parenting (LEAP) -- help young parents finish high school, improve parenting skills, locate and maintain employment
Street Outreach Program
- assists with service navigation, identification
- harm reduction supports
- housing readiness
- financial literacy
- securing a source of income for Durham Regions unsheltered population.
Interactive Voice Response (IVR)
- automated information and payment details, payment history, file status
- information and announcements about Ontario Works
Welfare Fraud Hotline 1-800-394-7867 -- to report allegations of fraudulent collection of Ontario Works and Ontario Disability Support Program assistance
- Eligibility
- Adults 18 years and over in financial need
Youth 16-17 years in financial need who cannot live at home but are attending school or seeking employment (funds must be managed by a trustee, guardian or agency)
Financial need is determined by a review of income, liquid assets and living expenses
Learning, Earning and Parenting (LEAP) -parents 16-21 years
Community Resource Centre - open to all - Application Process
- Apply online applications available at www.ontario.ca/socialassistance or contact the Ontario Works Intake Unit at 1-888-999-1142
Homelessness supports, call or email [email protected]
- Toll Free
- 1-888-721-0622
- Office
- 905-666-6239 - Switchboard (ongoing clients)
- Crisis
- 1-888-999-1142 - Ontario Works Intake Unit
- Homeless Support
- 905-668-4113 ext 5510 - 1-800-372 -1102 ext 5510 TTY not available
- Interactive Voice Response (IVR)
- 1-800-808-2268
- Office
- 1-800-523-1786
- Fax
- 905-428-7401
- TTY
- 905-660-6223 - Bell Relay Line
- Website
- Visit Website
- [email protected]
- Mailing Address
- 140 Commercial Ave
Ajax, ON, L1S 2H5
Canada - Languages
- English, Interpretive Services
- Contact
- Janine Stolarek, Senior Case Coordinator
Email: [email protected]
Phone: 905-668-7711 ext 2665 - Director
- Lisa McIntosh
Email: [email protected]
Phone: 905-666-6239 - Fees
- None
- Documents Required
- May vary; contact for information
- Accessibility
- Contact for information
- Topic(s)
- Social Media
- Agency Information
- View Agency Profile
- Copyright
- Information Durham
- Last Updated On
- June 20, 2025
- Address
- 140 Commercial Ave
Ajax, ON, L1S 2H5
Open in Google Maps - Hours of Operation
- Mon-Fri 8:30 am-4:30 pm Oshawa Community Centre Mon-Fri 9 am-4 pm Interactive Voice Response Mon-Fri 8 am-9 pm, Sat-Sun 12 noon-5 pmMon8:30 am to 4:30 pmTue8:30 am to 4:30 pmWed8:30 am to 4:30 pmThu8:30 am to 4:30 pmFri8:30 am to 4:30 pm
- Service Area(s)
- Durham Region