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North York Women's Shelter
Shelter and Transitional Support Services
- Description
Violence Against Women (VAW) and Gender-Based Violence (GBV) Emergency Shelter
- 40-bed, trauma-informed emergency shelter providing safe, confidential accommodation
- pet friendly; on-site kennel available for dogs and cats
- 24/7 crisis intervention and emotional support
- individual and group counselling
- referrals, advocacy, and court accompaniment
- personalized safety planning and service coordination
- housing supports
- children's programming
- community education and outreach
- transitional support services
- assistance finding permanent affordable housing
- help accessing subsidized childcare and local schools
- school registration support
- educational workshops, recreational activities, and outings
- follow-up services for continued safety and well-being
- Eligibility
- Women, 2-Spirit, trans and non-binary individuals and their children experiencing violence
Residency Requirements: Greater Toronto Area - Application Process
- Shelter Services: Call Assaulted Women's Helpline 416-863-0511 or call the NYWS at 416-638-7335 ext 101
For program information call 416-638-7335 ext 103 - Documents Required
- Preferred documents, if available: Government issued photo identification, identification for children, proof of residency
Survivors will not be denied service due to lack of identification; If documents are missing or unavailable due to emergency circumstances, staff will assist survivors in accessing replacement identification and completing required forms
- Toll Free
- 1-866-863-0511 - Assaulted Women's Helpline
- Office
- 416-638-7335 - General Information
- Crisis
- 416-863-0511 - Assaulted Women's Helpline
- Fax
- 416-638-9557
- TTY
- 1-866-863-7868 - Assaulted Women's Helpline
- Website
- Visit Website
- [email protected]
- Mailing Address
- Toronto
Toronto, ON
Canada - Languages
- Arabic, Bengali, Cree, English, French, German, Hindi, Hungarian, Italian, Portuguese, Punjabi, Somali, Spanish, Swahili, Urdu, Interpretation services available for most languages, Fanti, Caribbean dialects (Jamaican Creole English)
- Contact
- Jhoanel Lucero Ruiz, Manager, Programs and Services
Email: [email protected]
Phone: 416-638-7335 ext 103 - Fees
- None
- Topic(s)
- Social Media
- Agency Information
- View Agency Profile
- Copyright
- Findhelp Information Services
- Last Updated On
- January 29, 2026
- Address
- Toronto
Toronto, ON
Open in Google Maps - Accessibility
- Wheelchair accessible main entrance; Accessible unit with bedroom and ensuite bathroom
- Hours of Operation
- Open 24/7Shelter Mon-Sun 24 hours; administration Mon-Fri 9 am-5 pm
- Service Area(s)
- Durham Region
- Greater Toronto Area
- Halton Region
- Peel Region
- York Region
