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- Description
Emergency shelters and crisis line, call 1-800-263-3247
Emergency shelter, crisis intervention, outreach, counselling and support services
Emergency Shelters
2 shelters, 24 hour crisis line and crisis intervention
Community supports - non-shelter resident services include- counselling and group supports for women and children
- parenting programs
- legal support program
- transitional housing support
- public education and prevention programs
- volunteer opportunities
- Eligibility
- Women 16 years and older and their children, who are experiencing gender-based violence or abuse, residency dependent on assessment and space availability
- Application Process
- Call, email or visit website for information; women requiring immediate assistance, call or text crisis line 1-800-263-3247
- Documents Required
- Photo ID and vaccination status preferred but not required to receive assistance; contact for information
- Toll Free
- 1-877-222-2231
- Office
- 905-709-0900 - Administration
- Crisis
- 1-800-263-3247 - Toll free
- Fax
- 905-709-1308
- Website
- Visit Website
- [email protected]
- Mailing Address
- 52 West Beaver Creek Rd
Unit 4
Richmond Hill, ON, L4B 1L9
Canada - Languages
- American Sign Language, Amharic, Arabic, Azerbaijani, Bengali, Cantonese, Croatian, Dari, Dutch, English, Farsi, French, Fujianese, German, Greek, Gujarati, Hebrew, Hindi, Italian, Japanese, Krio, Kurmanji, Mandarin, Pashto, Portuguese, Russian, Sorani, Spanish, Swahili, Tamil, Turkish, Ukrainian, Urdu, Yoruba, French - in partnership with Fem'aide 1-877-336-2433, Interpretive services available, Luo
- Fees
- None
- Topic(s)
- Abuse / Assault - Counselling for abused women
- Abuse / Assault - Crisis lines for abused people
- Abuse / Assault - Shelters for abused women
- Abuse / Assault - Victims of abuse support programs
- Child / Family Services - Domestic abuse crisis services
- Emergency / Crisis Services - Crisis lines for abused people
- Emergency / Crisis Services - Domestic abuse crisis services
- Emergency / Crisis Services - Shelters for abuse
- Social Media
- Agency Information
- View Agency Profile
- Copyright
- Findhelp Information Services
- Last Updated On
- December 8, 2025
- Location
- Richmond Hill
- Accessibility
- Not applicable
- Hours of Operation
- Open 24/7Emergency shelters and crisis line Mon-Sun 24 hours; administrative office Mon-Fri 9 am-4:30 pm
- Service Area(s)
- York Region
