NOTE: Services will likely be impacted in response to COVID-19. Please contact any service prior to visiting in person.

Family Service Toronto

Seniors and Caregivers Support Services

COVID19 Offices closed, no walk in service; call 416-595-9618, email, or visit FST website for details on elder abuse services, and telephone and virtual programs; delays in staff response may occur due to contact volume

Virtual mental health support also available for seniors experiencing elder abuse


Individual counselling, group programs, support groups and practical assistance to help older adults 60 years and older, and those with disabilities 50 years and older, to deal with abusive relationships, difficult medical conditions (such as Alzheimer Disease, stroke, depression), cope with change and loss, explore housing alternatives, access community support programs, or other issues

Caregiver Programs
Individual counselling, support groups, workshops and discussion groups on issues including dealing with stress, accessing community services, coping with change and loss; Virtual Caregivers Support Groups (via Internet)

Pat's Place
Short term accommodation for one senior facing abuse, maximum stay 60 days; Elder Abuse Consultation Team 416-586-9780 ext 422, provides support to professionals in the field
Older adults 60 years and older, and those with disabilities 50 years and older
Application Process
Call Service Access Unit 416-595-9618 to discuss available programs and arrange appointment
416-595-9618 - Service Access Unit
416-595-9230 - Administration
416-977-2860 - Service Access Unit
Visit Website
Cantonese, English, Farsi, Hindi, Hungarian, Italian, Mandarin, Portuguese, Somali, Spanish, Tamil, Not all languages available for all programs, Edo
Call for details
Documents Required
May vary; contact for information
Designated parking at entrance ; Wheelchair accessible automatic main entrance ; Easy access to elevator ; Barrier-free washroom including door and stall ; Most other community locations wheelchair accessible - call for details
Agency Information
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Findhelp Information Services
Last Updated On
November 17, 2022
355 Church St, 3rd Fl
Toronto, ON, M5B 0B2
Intersection: Church St and Gerrard St E;
Family Service Toronto Site Location: Family Service Toronto
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Hours of Operation
9:00 am - 5:00 pm
9:00 am - 5:00 pm
9:00 am - 5:00 pm
9:00 am - 5:00 pm
9:00 am - 5:00 pm

COVID19 Offices closed, no walk in service; call Mon-Fri 9 am-5 pm for details on available services
Service Area(s)