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- Description
Support and information in any type of crisis by trained volunteers crisis responders
- youth text CONNECT or PARLER to 686868
- available in English and French
- does not provide medical advice
- text or Messenger also available on website
Access to culturally sensitive counselling (dependent on crisis responder availability)
- individuals who identify as Indigenous can ask to be connected with a First Nations, Inuk or Métis crisis responder by texting FIRST NATIONS, INUIT, OR METIS to 686868, or message through Facebook Messenger
- individuals who identify as African, Caribbean, Black or part of the Afro-diaspora can text RISE to 686868, or message through Facebook Messenger
- Eligibility
- Open to all youth in crisis
Residency Requirements: Canada - Application Process
- Text CONNECT (English) or PARLER (French) to 686868
- Documents Required
- No documents required
- Toll Free
- 1-800-668-6868 - 24-hour Counselling
- Office
- 416-586-5437 - Administration
- Crisis
- 686868 - Youth text CONNECT or PARLER
- Website
- Visit Website
- Mailing Address
- 439 University Ave
Suite 300
Toronto, ON, M5G 1Y8
Canada - Languages
- English, French
- Fees
- None
- Topic(s)
- Social Media
- Agency Information
- View Agency Profile
- Copyright
- Findhelp Information Services
- Last Updated On
- September 4, 2025
- Location
- Toronto
- Accessibility
- Not applicable
- Hours of Operation
- Open 24/7Mon-Sun 24 hours
- Service Area(s)
- Canada

