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Kids Help Phone

Crisis Text Line


Description

Support and information in any type of crisis by trained volunteers crisis responders

  • youth text CONNECT or PARLER to 686868
  • available in English and French
  • does not provide medical advice
  • text or Messenger also available on website

Access to culturally sensitive counselling (dependent on crisis responder availability)

  • individuals who identify as Indigenous can ask to be connected with a First Nations, Inuk or Métis crisis responder by texting FIRST NATIONS, INUIT, OR METIS to 686868, or message through Facebook Messenger
  • individuals who identify as African, Caribbean, Black or part of the Afro-diaspora can text RISE to 686868, or message through Facebook Messenger
Eligibility
Open to all youth in crisis
Residency Requirements: Canada
Application Process
Text CONNECT (English) or PARLER (French) to 686868
Documents Required
No documents required
Toll Free
1-800-668-6868 - 24-hour Counselling
Office
416-586-5437 - Administration
Crisis
686868 - Youth text CONNECT or PARLER
Website
Visit Website
Mailing Address
439 University Ave
Suite 300
Toronto, ON, M5G 1Y8
Canada
Languages
English, French
Fees
None
Topic(s)
Social Media
Agency Information
View Agency Profile
Copyright
Findhelp Information Services
Last Updated On
September 4, 2025
Location
Toronto
Accessibility
Not applicable
Hours of Operation
Open 24/7
Mon-Sun 24 hours
Service Area(s)
Canada