NOTE: Services will likely be impacted in response to COVID-19. Please contact any service prior to visiting in person.
Friends of Ruby
Counselling and Support Services
- Description
- COVID19 Telephone and email inquiries, and telephone crisis counselling available; case management and mental health services by appointment, available by phone, video call, and online chat; no in-person groups; virtual programming only, such as QTBIPOC Art Therapy
Drop-in open Wed-Fri 1:30 pm-4:30 pm for essential services only, such as groceries, grab-and-go meals, snacks, harm reduction kits, menstrual kits, and personal care products (available for pick-up at the front desk); physical distancing and safety measures in place, including limits on number of persons inside, and session lengths for access to computers and phones; call 416-359-0237 or email info@friendsofruby.ca for details
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Drop-in centre, counselling services and support for LGBTIQ2S youth- intake, assessment and individualized support plan
- information and referral to emergency shelter, housing options
- assistance in applying for government health (OHIP) and social assistance programs (OW, ODSP)
- assistance in obtaining identification and/or legal support in amending sex markers on official documentation
- employment assistance including resume and job search coaching, and referrals
- food, TTC fare and other basic necessities
- meals available with snacks throughout opening hours
Includes immediate crisis response and counselling, suicide prevention, intervention and follow-up care- individual, group and family counselling
- addiction and mental health supports
- medical, dental and legal aid referrals
- exploration of education opportunities, including high school, postsecondary and trades programs
- gender affirmation, community acceptance support and counselling, including transition planning and trans literacy seminars
- group discussion and learning activities
- Comments
- Formerly known as Egale Youth Services
- Eligibility
- Lesbian, gay, bisexual, trans, intersex, queer, questioning and Two-Spirit (LGBTIQ2S) youth 16-29 years who are homeless, vulnerably housed, or at risk of homelessness
- Application Process
- Call, email, or visit website for details; limited drop-in available
- Office
- 416-359-0237
- Website
- Visit Website
- info@friendsofruby.ca
- Mailing Address
- 489 Queen St E
Lower level
Toronto, ON, M5A 1V1
Canada - Languages
- English, Spanish - Counselling
- Contact
- Brittany Hudson, Program Manager
Email: bhudson@friendsofruby.ca - Fees
- None
- Accessibility
- Street parking ; Wheelchair accessible automatic main entrance - interior doors require assistance ; Elevator with braille and voice/tone features ; Wheelchair accessible washroom, assistance needed with door
- Topic(s)
- Social Media
- Agency Information
- View Agency Profile
- Copyright
- Findhelp Information Services
- Last Updated On
- March 21, 2022
- Address
- 489 Queen St E, Lower level
Toronto, ON, M5A 1V1
Friends of Ruby Site Location: Friends of Ruby
Cross street: River St and Queen St E
Open in Google Maps - Hours of Operation
- Wed1:30 pm - 4:30 pmThu1:30 pm - 4:30 pmFri1:30 pm - 4:30 pm
COVID19 Telephone and email inquiries Mon-Thu 10 am-7:30 pm, Fri 10 am-5:30 pm
Drop-in open for essential services only: Wed-Fri 1:30 pm-4:30 pm; physical distancing and safety measures in place, call for information - Service Area(s)
- Toronto
