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- Description
Provincial telephone and online (chat) crisis counselling, emotional support, information and referrals to emergency shelters, legal information and community services, as well as culturally appropriate resources for women who have experienced abuse
- liaison with diverse communities
- confidential and anonymous
Toronto only: initial assessment and intake for assaulted women's shelters, call 416-863-0511 or toll free 1-866-863-0511- Eligibility
- Assaulted/abused women 16 years and older
Residency Requirements: Ontario - Application Process
- Call or visit website for information
- Telephone: call crisis line or dial #7233 (#SAFE) on Bell, Rogers, Fido or Telus mobile phone
- Online: for live chat visit www.awhl.org/online-chat
- Documents Required
- May vary; contact for information
- Toll Free
- 1-888-364-1210 - Administration only
- Office
- 416-364-4144 - Administration only
- Crisis
- 1-866-863-0511 - Call helpline toll free or #7233 (#SAFE)
- Crisis
- 416-863-0511 - Call helpline or #7233 (#SAFE)
- TTY
- 1-866-863-7868 - Crisis Support and Shelter Intake
- Fax
- 416-364-0563 - Administration only
- TTY
- 1-833-286-9865 - Administration only
- Website
- Visit Website
- Mailing Address
- PO Box 40569, Six Points Plaza
Toronto, ON, M9B 6K8
Canada - Languages
- English, French, Telephone interpretation in over 200 languages available for access to services, For services in French call Fem'aide toll free 1-877-336-2433 (see separate listing)
- Fees
- None
- Topic(s)
- Abuse / Assault - Counselling for abused women
- Abuse / Assault - Crisis lines for abused people
- Abuse / Assault - Victims of abuse support programs
- Child / Family Services - Domestic abuse crisis services
- Emergency / Crisis Services - Crisis lines for abused people
- Emergency / Crisis Services - Domestic abuse crisis services
- Social Media
- Agency Information
- View Agency Profile
- Copyright
- Findhelp Information Services
- Last Updated On
- July 29, 2025
- Accessibility
- Not Applicable
- Hours of Operation
- Open 24/7Telephone counselling Mon-Sun 24 hours
Online live chat Mon-Fri 11 am-8 pm, visit www.awhl.org
Administrative office Mon-Fri 9 am-5 pm - Service Area(s)
- Ontario
