NOTE: Services will likely be impacted in response to COVID-19. Please contact any service prior to visiting in person.

Findhelp Information Services

Search Agency Service

Description
COVID19 -- service continues by phone, email, chat or internet, no walk-in service

Comprehensive information and referral services
  • 211 and contact centre services
  • website and database development
  • consultation and training
  • partnership and standards development
Customer Service, info@findhelp.ca

Data and resource coordination services:
  • local and Ontario-wide web resources of community, health, social and related government services such as www.211Central.ca
  • Update Desk, 211update@findhelp.ca
Training and outreach: 
  • training@findhelp.ca -- training in assessment, information, referral, interviewing, communication skills, customer service, and understanding the structure of human services
  • outreach presentations
Partnership opportunities 416-392-4605 ext 101
  •  for development of information systems and resources
Lead agency for SPARK Ontario -- see separate entry
Eligibility
Open to all

Residency Requirements: Canada
Application Process
Call or visit website for information
Toll Free
Administration 1-800-836-3238 within Canada
Office
416-392-4605
Fax
416-392-4404
TTY
1-888-340-1001
Website
Visit Website
Email
info@findhelp.ca
Mailing Address
1 St Clair Ave W, Suite 1000
Toronto, M4V 1K6
Canada
Languages
English, French, 180 languages available via 211 Contact Centre (see separate entry)
Fees
Fees for training services * free membership
Accessibility
Easy access to elevator ; Washrooms not accessible
Topic(s)
Agency Information
View Agency Profile
Copyright
Findhelp Information Services
Last Updated On
April 7, 2022
Address
1 St Clair Ave W, Suite 1000
Toronto, ON, M4V 1K6
Intersection: Yonge St and St. Clair Ave W;
Findhelp Information Services Site Location: Findhelp Information Services
Open in Google Maps
Hours of Operation
Mon
8:30 am - 4:30 pm
Tue
8:30 am - 4:30 pm
Wed
8:30 am - 4:30 pm
Thu
8:30 am - 4:30 pm
Fri
8:30 am - 4:30 pm

211 -- Mon-Sun 24 hours * office Mon-Fri 8:30 am-4:30 pm
Service Area(s)
  • Durham Region
  • Peel Region
  • Toronto
  • York Region