Dixie Bloor Neighbourhood Centre

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Multi-service agency

Conflict Resolution Service: for individuals or groups to resolve disputes, disagreements, or concerns through free and confidential community mediation

Low-Income Energy Assistance Program (LEAP) and Ontario Electricity Support Program (OESP)
  • Peel Region lead intake agency for LEAP (hydro) through Ontario Energy Board
  • pre-screening required, qualifying residents receive appointment to complete the application process
  • access centre for OESP -- assistance with applications
  • for more information on LEAP for Enbridge Gas, contact United Way Simcoe Muskoka, 1-855-487-5327
Housing Support Worker
  • assists individuals or families in securing and maintaining stable housing
  • assesses clients' housing needs; provides support in navigating housing resources
  • addresses any challenges related to housing stability
  • collaborates with community organizations, social services, and other stakeholders to ensure comprehensive support for clients
Income Tax Clinic
  • files income tax for eligible clients by appointment year round.
Orientation/Settlement Program
  • assistance accessing health services, education, English language class referrals, translation and interpretation
  • orientation and information workshops, referrals regarding government services
  • assistance filling out government forms including forms for Immigration, Refugees and Citizenship Canada (IRCC)
  • solution-focused counselling
  • individual advocacy when needed to obtain community and government services
  • translation of foreign documents for settlement and educational purposes; Commissioner of Oaths for verifying documents
Health and Wellness Support Services for Newcomers -- one-on-one sessions to address stress, depression, anxiety, or loneliness; support groups and workshops; referrals to other mental health services

Language Instruction for Newcomers to Canada (LINC)
  • English classes, upon assessment by Achēv -- see separate entry
  • childminding may be available for attendees with children 6 months to 6 years
  • bus fare for eligible clients
  • evening and weekend classes
Settlement Workers in Schools (SWIS)
  • assists newcomer students and their families with settling into their schools and communities
  • outreach program based in elementary and secondary schools from mid-August to end of June
Newcomer Youth Community Engagement (NYCE)
  • helps newcomer youth learn about Canadian culture and society, and interact with youth their own age
  • volunteers assist with English language skills, social skills, leadership building activities, life skills workshops
Disability and Settlement Services
  • for newcomers with a disability
  • information and referral, advocacy
EarlyON Child and Family Centres -- see separate entries

Growing Together in Peel (CAPC)
  • for families with young children birth-6 years looking for extra help and living on low incomes
  • play programs, parenting information, emotional support
  • nutrition programs/food security
Community Health Program
  • prevention healthcare such as cancer or diabetes screening
  • primary healthcare connections/referrals
  • service navigation for newcomers
  • caregiver and senior's support
  • social clubs; wellness sessions
For volunteer and student placement opportunities, as well as fundraising/donations (winter clothing items needed), contact: Prathi Pararajasingam at [email protected]

Varies by program
Application Process
Call, email, drop in or visit website
Visit Website
[email protected]
Mailing Address
Burnhamthorpe Library, 3650 Dixie Rd
Suite 103
Mississauga, ON, L4Y 3V9
Albanian, Amharic, Arabic, Bosnian, Cantonese, Croatian, Dari, English, Farsi, Hindi, Hungarian, Kurdish, Mandarin, Pashto, Punjabi, Russian, Serbian, Spanish, Swahili, Swedish, Tamil, Tigrinya, Ukrainian, Urdu, Vietnamese
Executive Director
Priyanka Sheth
Documents Required
May vary; contact for details
Fully accessible - Ramp outside main entrance ; Automatic doors at main entrance; Accessible washrooms ; Outdoor accessible parking
Agency Information
View Agency Profile
Findhelp Information Services
Last Updated On
December 11, 2023
Burnhamthorpe Library, 3650 Dixie Rd, Suite 103
Mississauga, ON, L4Y 3V9
Cross street: Dixie Rd and Burnhamthorpe Rd
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Hours of Operation
8:30 am to 5:30 pm
8:30 am to 5:30 pm
8:30 am to 5:30 pm
8:30 am to 7:00 pm
8:30 am to 5:30 pm

Office Mon-Fri 8:30 am-5:30 pm, open Thu until 7 pm; program hours vary; some programs offered evenings and weekends
Service Area(s)
Peel Region