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Welcome Centre Immigrant Services [Durham Region]

Welcome Centre Immigrant Services [Durham Region], Pickering - Bayly St


Description

Settlement and Orientation Services

  • assistance with housing, health care
  • Social Insurance Numbers
  • community and government resources
  • child care, basic needs

Language Instruction and Assessment

  • English classes with computer aided instruction
  • childminding and transportation allowance for eligible candidates

Accreditation and Qualifications Information

  • accreditation information
  • assistance and information for internationally trained professionals
  • accreditation portfolio assistance and action plans

Employment Related Services

  • job search workshops
  • Pathway to Newcomer Success
  • Hiring Immigrant Professional Talent
  • mentoring, networking
  • resume assistance
  • return to work action plans
  • job search resources
  • free internet and access to computers

Language Supports

  • translation and interpretation services

Resource Area

  • access to computers with Internet, Wi-Fi
  • photocopiers, scanners
  • telephones
  • webcams/headphones

Tax Preparation Assistance

  • income tax clinic during tax season

Other Services

  • other services determined based on needs (such as legal services, mental health services, culturally-appropriate family counselling)



Eligibility
Immigrants, Convention refugees, permanent residents less than 5 years in Canada, live-in caregivers
Seasonal Income Tax Clinic - newcomers; income eligibility 1 person $35,000 2 persons $45,000 and $2,500 for each additional person; current and last year
Application Process
Call the Welcome Centre Communication Centre at 1-877-761-1155 or local 905-420-3008,to book or re-book an appointment or for any other information; Seasonal Income Tax Clinic - to book appointment call 1-877-761-1155 or local 905-420-3008, or email [email protected]
Documents Required
May vary; contact for information
Toll Free
1-877-761-1155
Office
905-420-3008
Website
Visit Website
Email
[email protected]
Languages
Arabic, Cantonese, Dari, English, Farsi, French, Gujarati, Hindi, Mandarin, Pashto, Punjabi, Spanish, Tagalog, Tamil, Turkish, Urdu
Fees
None
Topic(s)
Social Media
Agency Information
View Agency Profile
Copyright
Information Durham
Last Updated On
October 7, 2025
Address
1400 Bayly St, Unit 5
Pickering, ON, L1W 3R2
Intersection: Liverpool Rd and Bayly St; Beside Pickering GO Station

Cross street: Liverpool Rd and Bayly St; Beside Pickering GO Station

Services also available in separate unit in same complex at 1410 Bayly St, Unit 3, Pickering, ON, L1W 3R3; main access via Unit 4 Main Entrance


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Accessibility
Fully Accessible
Hours of Operation
Mon
8:30 am to 4:30 pm
Tue
8:30 am to 4:30 pm
Wed
8:30 am to 4:30 pm
Thu
8:30 am to 4:30 pm
Fri
8:30 am to 4:30 pm
Mon-Fri 8:30 am-4:30 pm
Service Area(s)
  • Durham Region
  • Pickering