Welcome Centre Immigrant Services [Durham Region]

Welcome Centre for refugees, immigrants and newcomers to Durham Region

Settlement and Orientation Services

• assistance with housing, health care
• help with government applications including Social Insurance Numbers
• information on community and government resources, child care, basic needs

Short Term Counselling

• mental health settlement service

Language Instruction and Assessment

• English classes with computer aided instruction
• childminding and transportation allowance for eligible candidates

Accreditation and Qualifications Information

• accreditation information, assistance and information for internationally trained professionals
• accreditation portfolio assistance and action plans

Employment Related Services

• Job Search Workshops, resume assistance
• return to work action plans, job search resources
• free internet and fax services

Language Supports

• translation and interpretation services

Resource Area

• access to computers with Internet, Wi-Fi
• fax machine, photocopiers, scanners, telephones and webcams/headphones

Tax Preparation Assistance

• income tax clinic during tax season

Self Filing Tax Program

• free coaching and support
• connection to a volunteer for one-on-one support
• volunteers answer questions and review return before filing
• Free Turbo Tax software - special version that will not ask users to sign up for
  upgrades
• how-to-videos and guides

Other Services

• Other services determined based on needs (such as legal services, mental health services, culturally-appropriate family counselling, youth services, Newcomer Women's Entrepeneurship Program (NWEP), digital literacy, volunteer program)

• Community Programs - Tax Preparation Assistance
• Income Support - Social assistance
• Newcomers - English as a second language
• Newcomers - Interpretation/Translation
• Newcomers - Refugees
• Newcomers - Settlement services

• Ajax
• Durham Region