NOTE: Services will likely be impacted in response to COVID-19. Please contact any service prior to visiting in person.
- Description
- COVID19 - Travellers must wear non-medical face mask or covering
- seniors nervous using transit and travelling within a service area, may book a trip to a desired location within 5 km of home
On-request transit service within certain neighbourhoods to a stop on set routes- book at least 60 minutes in advance for most routes, some routes may need longer notice, check individual route information
- YRT-marked vehicle will pick up and drop off
- hours vary by service area, see maps and hours for each route on website including last-pickup time
- inform at time of booking to ensure appropriate vehicle is sent if travelling with child under 8 years
Neighbourhoods:- Aurora and Oak Ridges
- Aurora GO
- Blue Willow Community
- Bristol
- East Gwillimbury GO
- East Gwillimbury North
- Georgina North
- Gorham-Eagle
- Holland Landing
- Keswick
- King Local
- Mapleglen Community
- Markham Local
- Mount Albert
- Newmarket Local
- Richmond Hill Local
- Stouffville
- Sutton-Pefferlaw
- Unionville Local
- Vellore Local
- Woodbridge
- Eligibility
- Open to all * extended services for seniors
Residency Requirements: See maps on website for service boundaries - Application Process
- Call Mobility On-Request or use app at least 60 min in advance to book for most routes * check specific route information to confirm advance booking time needed
- Toll Free
- 1-844-667-5327 - Booking Line
- General Inquiry
- 1-866-744-1119 - Toll Free
- TTY
- 711
- Website
- Visit Website
- transitinfo@york.ca
- Languages
- English, Interpretive services available by calling Access York at 1-877-464-9675
- Fees
- Service ; Regular YRT/Viva fares apply * operator accepts all YRT/Viva fare media including PRESTO, YRT/Viva Pay app, tickets, passes and exact change * transfers will be issued
- Documents Required
- May vary; contact for information
- Accessibility
- Not Applicable
- Social Media
- Agency Information
- View Agency Profile
- Copyright
- Findhelp Information Services
- Last Updated On
- November 23, 2022
- Hours of Operation
- Mobility On-Request Contact Centre Mon-Fri 5 am-11 pm, Sat 6 am-11 pm, Sun 7 am-9:30 pm * YRT Main Contact Centre Mon-Fri 7 am-7 pm, Sat-Sun and holidays 8:30 am-4:30 pm * see website route-specific hours for requesting ride
- Service Area(s)
- York Region
