NOTE: Services will likely be impacted in response to COVID-19. Please contact any service prior to visiting in person.
York Region Transit

Description
COVID19 -- services continue, travellers must wear a non-medical face mask or covering on public transit, webpage of service changes,
www.yrt.ca/en/news/covid-19.aspx





Transit service * Viva rapid transit and scheduled YRT routes * GO Shuttles * Express services * community buses and high school, college and university services * riders pay once (no zones) * customers who need support person required to carry a YRT/Viva Support Person Assistance Card * see website for parking lot and carpool lot locations * trip planning tools on website and live chat during office hours * YRT route riders can request to get off between stops, closer to destination, when riding YRT after 9 pm * links York Region with Toronto Transit System, GO Transit, Brampton Transit, Durham Region Transit, and Mississauga Transit



Viva -- operates along major corridors every 15 min or less * pre-paid, proof-of-payment system * Viva stops have ticket vending machine and operate by ticket validation* two-hour transfers allow travel on any YRT/Viva vehicle for up to two hours, any direction, with single cash fare * real-time display screen shows next arrival as opposed to schedules



YRT routes -- scheduled routes * use trip planner or schedule finder tools on website



Transit Assistance Program (TAP) -- 1 year affordable transit pilot project * Eligible residents purchase TAP pass for half cost of YRT Adult Monthly Pass * runs December 2020, applications now being accepted by telephone



MyRide Travel Training -- transit training for customers of all ages and abilities to use YRT/Viva independently * individual or groups * 1-877-464-9675 ext 75867 or email myride@york.ca



Bike 'n' Bus -- Riders can load bicycle free on bicycle racks on front of bus * self-serve bicycle repair equipment available at Richmond Hill Centre Terminal and Promenade Terminal * bicycle racks at more than 65 locations across York Region, see website for locations
Eligibility
TAP program: resident of York Region ages of 18 to 64 years old, not receiving transit assistance through Ontario Works or Ontario Disability Support Programs, agree to take part in evaluation surveys, have income at or below the limits on website
Application Process
Request bus charter contact 1-877-464-9675 ext 77781 * TAP program call Access York to apply and have Notice of Assessment (NOA), most recent Canada Child Benefit Statement (CCB) (if live with children under 18 living), proof of current York Region residence * YRT/Viva Support Person Assistance Card: application on website or call to have application mailed, see website for application process
Toll Free
1-866-668-3978 (1-866-MOVE-YRT) * Mobility On-Request Paratransit 1-866-744-1119
Office
905-762-2100 * Mobility On-Request booking 1-844-667-5327
After Hours
Transit enforcement and security 1-866-668-3978 (1-866-MOVE-YRT) and select option 6
TTY
Bell Relay 711
Out Of Area Phone
Bell Relay 711
Website
Email
Languages
English
Fees
Service - fares for single, multi, passes for child, youth, adult, older adult ; see website for fare options: pay using PRESTO card, smartphone app * see website to search for fare agent locations * no fare for support person when have Support Person Assistance Card * pilot Transit Assistance Program (TAP) 1 year affordable transit pilot project * Eligible residents purchase TAP pass for half cost of YRT Adult Monthly Pass * runs to December 2020, applications now being accepted * Fee assistance available.
Accessibility
Fully Accessible ; Contact for specific details of accessibility
Topic(s)
Social Media
Agency Information
Copyright
YorkInfo Community Information & Volunteer Centre
Last Updated On
October 6, 2020
Address
55 Orlando Ave
Richmond Hill, ON, L4B 0B4
Intersection: Leslie St and Orlando Ave;
York (Region of). Transit Site Location: York Region Transit
Open in Google Maps
Hours of Operation
Office Mon-Fri 8:30 am-4:30 pm * Contact Centre Mon-Fri 7 am-7 pm, Sat-Sun 8:30 am-4:30 pm * Security and Enforcement Mon-Sun 24 hrs

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