NOTE: Services will likely be impacted in response to COVID-19. Please contact any service prior to visiting in person.
- Description
- COVID19 -- services continue, travellers must wear a non-medical face mask or covering on public transit, webpage of service changes,
www.yrt.ca/en/news/covid-19.aspx
Transit service * Viva rapid transit and scheduled YRT routes * GO Shuttles * Express services * community buses and high school, college and university services * riders pay once (no zones) * customers who need support person required to carry a YRT/Viva Support Person Assistance Card * see website for parking lot and carpool lot locations * trip planning tools on website and live chat during office hours * YRT route riders can request to get off between stops, closer to destination, when riding YRT after 9 pm * links York Region with Toronto Transit System, GO Transit, Brampton Transit, Durham Region Transit, and Mississauga Transit
Viva -- operates along major corridors every 15 min or less * pre-paid, proof-of-payment system * Viva stops have ticket vending machine and operate by ticket validation* two-hour transfers allow travel on any YRT/Viva vehicle for up to two hours, any direction, with single cash fare * real-time display screen shows next arrival as opposed to schedules
YRT routes -- scheduled routes * use trip planner or schedule finder tools on website
Transit Assistance Program (TAP) -- 1 year affordable transit pilot project * Eligible residents purchase TAP pass for half cost of YRT Adult Monthly Pass * runs December 2020, applications now being accepted by telephone
MyRide Travel Training -- transit training for customers of all ages and abilities to use YRT/Viva independently * individual or groups * 1-877-464-9675 ext 75867 or email myride@york.ca
Bike 'n' Bus -- Riders can load bicycle free on bicycle racks on front of bus * self-serve bicycle repair equipment available at Richmond Hill Centre Terminal and Promenade Terminal * bicycle racks at more than 65 locations across York Region, see website for locations - Eligibility
- TAP program: resident of York Region ages of 18 to 64 years old, not receiving transit assistance through Ontario Works or Ontario Disability Support Programs, agree to take part in evaluation surveys, have income at or below the limits on website
- Application Process
- Request bus charter contact 1-877-464-9675 ext 77781 * TAP program call Access York to apply and have Notice of Assessment (NOA), most recent Canada Child Benefit Statement (CCB) (if live with children under 18 living), proof of current York Region residence * YRT/Viva Support Person Assistance Card: application on website or call to have application mailed, see website for application process
- Toll Free
- 1-866-668-3978 (1-866-MOVE-YRT) * Mobility On-Request Paratransit 1-866-744-1119
- Office
- 905-762-2100 * Mobility On-Request booking 1-844-667-5327
- After Hours
- Transit enforcement and security 1-866-668-3978 (1-866-MOVE-YRT) and select option 6
- TTY
- Bell Relay 711
- Website
- Visit Website
- transitinfo@york.ca
- Languages
- English
- Fees
- Service - fares for single, multi, passes for child, youth, adult, older adult ; see website for fare options: pay using PRESTO card, smartphone app * see website to search for fare agent locations * no fare for support person when have Support Person Assistance Card * pilot Transit Assistance Program (TAP) 1 year affordable transit pilot project * Eligible residents purchase TAP pass for half cost of YRT Adult Monthly Pass * runs to December 2020, applications now being accepted * Fee assistance available.
- Documents Required
- May vary; contact for information
- Accessibility
- Fully Accessible ; Contact for specific details of accessibility
- Topic(s)
- Social Media
- Agency Information
- View Agency Profile
- Copyright
- Findhelp Information Services
- Last Updated On
- January 30, 2023
- Address
- 55 Orlando Ave
Richmond Hill, ON, L4B 0B4
Intersection: Leslie St and Orlando Ave;
York (Region of). Transit Site Location: York Region Transit
Open in Google Maps - Hours of Operation
- Office Mon-Fri 8:30 am-4:30 pm * Contact Centre Mon-Fri 7 am-7 pm, Sat-Sun 8:30 am-4:30 pm * Security and Enforcement Mon-Sun 24 hrs
- Service Area(s)
- York Region
