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Family Services York Region

Counselling and Support Services (Richmond Hill)


Description

Counselling and community support programs and services, including support with

  • parenting
  • relationships
  • coming out
  • anxiety, depression
  • trauma, abuse
  • family stress
  • separation and divorce

Counselling, offered in a variety of formats including

  • language-specific
  • virtually (by phone or video)
  • face-to-face and single session consultation
  • in-person appointments available on limited basis, contact for information

Virtual walk-in counselling

  • first come, first served basis
  • accessed once per month
  • virtual appointments 15-90 minutes depending on individual needs
  • not a crisis service

Triple P Parenting

  • resources and support for parents managing children with behavioural and emotional issues
  • individual or group sessions available for parents of kids birth-12 years, parents of teens 13-17 years and parents of children with developmental/behavioural issues
  • visit https://www.triplep.net/glo-en/home

Group Services

Psychoeducational and therapeutic group programs including

  • developing social skills
  • managing anger and anxiety
  • practicing mindfulness
  • parenting and 2SLGBTQ+ issues
  • language-specific groups offered in the community
  • check group calendar for details http://www.fsyr.ca

Outreach and Presentations

Community-based mental health supports ensure inclusive and accessible services, including

  • language-specific counselling
  • group services
  • parenting workshops and presentations at several locations in the community

Families and Schools Together (FAST)

  • eight-week prevention program for parents and children helps with future social integration and participation, academic achievement and healthy lifestyle decisions
  • FASTWORKS 2-year, bi-monthly, parent-led follow-up program accessed through school

2SLGBTQ+ Services

Host and lead agency for York Rainbow Network and York Rainbow Information, Referral and Support Line, 1-888-York-LGBT (1-888-967-5542)

  • safe access to individual, couple and family counselling, group services and community outreach support
  • counsellors attend sensitivity and awareness training, with experience in areas such as coming out, sexual orientation, gender identity, life transitions, relationships, discrimination, parenting
  • community consultation and training services
  • for information contact Andrew, 905-883-6572 ext. 151
Eligibility
Children, youth, adults, couples and families, living or working in York Region; some programs may have specific eligibility; contact intake for more information
Application Process
Self-referred or referred by others, contact for intake and information
To talk to Service Access Team about available services, contact Mon-Thu 9 am-5 pm and Fri 9 am-3 pm
For same or next day virtual walk-in counselling appointment call Tue and Thu 10 am-5 pm
Office
905-883-6572
Toll Free
1-888-820-9986
Toll Free
1-888-967-5542 - 2 SLGBTQ+ Information, Referral and Support Line
Fax
905-883-6575
Website
Visit Website
Email
[email protected]
Mailing Address
10610 Bayview Ave
Unit 18
Richmond Hill, ON, L4C 3N8
Canada
Languages
Cantonese, English, Farsi, French, Hindi, Mandarin, Punjabi, Spanish, Tamil, Urdu, Other languages available, call local office for information
Contact
Susan Warren, Director, Inclusivity and Community Development
Email: [email protected]
Phone: 905-895-2371 ext 142; 905-895-2389 ext 142
Fees
Fees assessed on sliding scale based on income and ability to pay; Some fees covered by subsidy or insurance; Fee assistance available - no one turned away based on inability to pay
Documents Required
May vary; contact for information
Accessibility
Fully accessible ; On public transportation routes
Topic(s)
Agency Information
View Agency Profile
Copyright
Findhelp Information Services
Last Updated On
March 14, 2025
Address
10610 Bayview Ave, Unit 18
Richmond Hill, ON, L4C 3N8
Cross street: Bayview Ave and Elgin Mills Rd E
Open in Google Maps
Hours of Operation
Mon
9:00 am to 8:00 pm
Tue
9:00 am to 8:00 pm
Wed
9:00 am to 8:00 pm
Thu
9:00 am to 8:00 pm
Fri
9:00 am to 3:00 pm
Mon-Thu 9 am-8 pm, Fri 9 am-3 pm; closed holidays
Service Area(s)
York Region