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- Description
Virtual support over the phone, call main office or email; will reply in an hour; in-person support also available; masks provided
----------------------------------------Support on Immigration and Refugee Issues
- holistic case management and services to precarious migrants and refugee populations; new clients may drop in Mondays 9:30 am-4 pm
Refugee Hearing Orientation and Appeal Preparation (Ready Tour)
- allows refugee claimants to learn what will happen during hearing, how to be ready and what happens after decision is made; session occurs twice a month
- Appeal Info Session for rejected refugees wanting to learn how to appeal a negative decision after the hearing
- registration - calendar available in the immigration section of the website
Transitional Housing
- transitional housing for refugee claimant women and children, capacity 30 for stays up to 12 months
- help with the refugee process, including legal, mental health, social services and other referrals; support and accompaniment to appointments
Food Distribution and Income Security Program
- food hampers for vulnerable populations regardless of immigration status
Primary Health Care Clinic
- by appointment; no Ontario Health Insurance required
Support Groups and Activities for Women
- ongoing information-sharing on issues relevant to women adapting to a new culture
- community activities, field trips, skills workshops
English Language Learning (ELL)
- free beginner and intermediate online English classes
- primarily for people without status and/or in a situation of vulnerability.
Youth Program
- for newcomer youth regardless of immigration status
- offers mutual support, volunteering and skills development, social and sports activities, Wednesdays 4 pm-6 pm
Services for Victims/Survivors of Human Trafficking
- holistic support and full range of services
- legal information, immigration, housing, employment support, counselling
- Eligibility
- People with precarious migration status including refugee claimants, people without status, victims and survivors of human trafficking
Shelter -- refugee women and children - Application Process
- Call for an appointment or drop in on Mondays (except holidays); appointments can also be booked online
- Documents Required
- May vary; contact for information
- Office
- 416-469-9754
- Office Services - WhatsApp
- 437-217-3786
- Fax
- 416-469-2670
- Website
- Visit Website
- [email protected]
- Mailing Address
- 208 Oakwood Ave
Toronto, ON, M6E 2V4
Canada - Languages
- Arabic, English, French, Portuguese, Spanish, French - call front desk for appointment, Other - access to interpreters for other languages, website available in English, French and Spanish
- Contact
- Tsering Lhamo, Co-Executive Director
Email: [email protected] - Co-Executive Director
- Diana Gallego
Email: [email protected] - Fees
- None
- Topic(s)
- Agency Information
- View Agency Profile
- Copyright
- Findhelp Information Services
- Last Updated On
- November 28, 2025
- Address
- 208 Oakwood Ave
Toronto, ON, M6E 2V4
Cross street: Oakwood Ave and St Clair Ave W
Open in Google Maps - Accessibility
- Partially accessible - Wheelchair accessible building from Glenhurst entrance but washrooms not accessible
- Hours of Operation
- Mon-Fri 9:30 am-5 pmMon9:30 am to 5:00 pmTue9:30 am to 5:00 pmWed9:30 am to 5:00 pmThu9:30 am to 5:00 pmFri9:30 am to 5:00 pm
- Service Area(s)
- Durham Region
- Greater Toronto Area
- Halton Region
- Peel Region
- York Region
