NOTE: Services will likely be impacted in response to COVID-19. Please contact any service prior to visiting in person.

Victim Services Toronto

COVID19  All on-scene or in-person visits are suspended until further notice
  • phone assistance available
  • all voice mail messages will be returned
  • eferrals from community agencies can be made to main phone line
  • police officers should use dedicated line or email for referrals
  • all TEAR workshops temporarily cancelled

Immediate crisis response, intervention and safety services, on site and by telephone

Enhanced Services
Case management and coordination, advocacy, links to community services, prevention, system navigation for vulnerable clients, online library
  • Safety Planning Booklet available online in a variety of languages
  • Victim Crisis Assistance Ontario and Victim Quick Response Program+  (see separate listing)
High Risk Support Services
Case management for high risk victims of domestic violence, stalking and sexual assault, includes in-depth safety planning at client's residence or other location of her/his choice, short and long-term goals assessment, linking/referrals to community and government services, case coordination, advocacy and counselling, and assistance completing Victim Quick Response Program (VQRP+) applications

TEAR (Teens Ending Abusive Relationships),
Violence prevention through education programs and workshops
  • In a Digital World workshops for middle and high school students on healthy and unhealthy in person and online relationships
  • Youth Leadership Program recruitment and training to promote healthy relationships and raise awareness about abusive and harmful relationships
  • #TEARtalk weekly Twitter chat run by TEAR Youth Leaders
Trauma Dog Program
Certified trauma and handler team provide comfort to young victims of crime and sudden tragedy, priority to children and youth, available to clients of Victim Services Toronto

Volunteer Program
Recruits, trains and engages volunteers, opportunities include:
  • Victim Crisis Response
  • interpreting
  • Board of Directors
  • fundraising
  • outreach
Volunteer and student placement application available online or email
Individuals 16 years and older, families and communities affected by crime and sudden tragedies, including domestic violence, sexual assault, human trafficking, assault, homicide, suicide, elder abuse, workplace or motor vehicle accident, gun violence, sudden death, community disaster or crisis, home invasion, robbery, fraud, abduction, hate crime * children up to 16 years with consent from parent or guardian

High Risk Support Services -- individuals 16 years and older, who are victims of domestic violence, sexual assault and stalking and at high risk of repeated violence or death

Age Requirements: Ages: 16 year(s) and up;

Residency Requirements: City of Toronto
Application Process
Self referral, or referral by police, community or government organization
24 hours 416-808-7066
24 hours 416-808-7066
Visit Website
Cantonese, English, French, Hindi, Italian, Mandarin, Portuguese, Punjabi, Spanish, Urdu, American Sign Language (ASL), Chinese (Cantonese), Chinese (Mandarin), English, French, Hindi, Italian, Other - Access to other languages varies according to availability of staff and volunteers, or community agency interpreters, Portuguese, Punjabi, Spanish, Urdu
Sarah Rogers, Program Director
Phone: 416-808-7054
Designated parking at entrance ; Wheelchair accessible automatic main entrance ; Easy access to elevator ; Elevator with braille and voice/tone features - lowered buttons ; Barrier-free washroom including door and stall ; Street parking
Social Media
Agency Information
View Agency Profile
Findhelp Information Services
Last Updated On
October 30, 2020
40 College St, Ground Fl
Toronto, ON, M5G 2J3
Intersection: Bay St and College St;
Victim Services Toronto Site Location: Victim Services Toronto
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Hours of Operation
COVID19 -- all on-scene or in-person visits are suspended until further notice
* phone assistance available
* all TEAR workshops temporarily cancelled
Mon-Sun 24 hours
Service Area(s)