Toronto. Shelter, Support and Housing Services. Homelessness Initiatives and Prevention Services

Seaton House Programs

Emergency shelter for men, including short term problem solving and referrals, case management, housing and addiction counselling, and harm reduction
  • access to Housing Connections (see separate listing) Community Partner, assistance with housing search and application process

Emergency Shelter Program, 416-392-5522, 416-392-5527
Emergency accommodation in dormitory setting, with access to bed area 4 pm-8 am, includes day program, counselling and referrals, meals, and access to lounge, resource room, computers
  • capacity 72
  • laundry and lockers available

4th Floor Winter Respite Program, 416-392-5542
Respite accommodation for men 50 years and older in residential crisis with a documented need for 24-hour bed access, men 18-49 years with chronic health problems may be accepted
  • capacity 100
  • includes counselling and referrals, meals and laundry, and on-site day nurse

Annex Harm Reduction Program, 416-397-5598, 416-338-3190
Overnight wet shelter for men 18 years and older, ineligible for service in other programs due to chronic alcohol use, or who are vulnerable in other programs due to their behaviours related to alcohol use and/or mental illness
  • capacity 51
  • includes Managed Alcohol Program (MAP) and client centred case management services

Infirmary Program, intake nurse 416-392-5623, Infirmary shift leader 416-392-6706
Acute, respite, chronic and palliative care for men 18 years and older with complicated health care issues currently using the hostel system, including medical assessment, primary care and clinical case management
  • capacity 22
  • in partnership with St Michael's Hospital (see separate listing) and University of Toronto Faculty of Medicine

O'Neill House Program, Seaton House Overdose Prevention Site (SHOPS), 416-392-5407
Safe drug consumption site serves Seaton House residents

George Street Revitalization includes Seaton House programs, with residents moving to alternate locations, for information visit City of Toronto website for George Street Revitalization updates
Men 18 years and older in need of shelter, including those with complex combinations of health, mental health, behavioural and/or addiction issues; varies by program, see Description or contact for information
Application Process
Emergency shelter, call Central Intake 416-338-4766 or toll free 1-877-338-3398, or walk in
O'Neill House Program, referral from Seaton House hostel only
Annex Harm Reduction Program, referral primarily through Seaton House, or through other City of Toronto shelters and outreach programs
Infirmary Program, referral from Seaton House or direct from hospital only
416-392-5522 - Seaton House Inquiries
416-392-5547 - Emergency Shelter Program Inquiries
416-392-5549 - Seaton House
416-392-3597 - Annex and Infirmary Programs
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Mailing Address
339 George St
Toronto, ON, M5A 2N2
English, French, Other languages may be available
Scott Callender, Manager
Phone: 416-392-5524
None - emergency shelter; Service fees geared to income may be charged in some programs; Managed Alcohol Program fee for wine consumed
Documents Required
May vary; contact for information
Wheelchair accessible automatic main entrance ; Barrier-free washroom including door and stall ; Individuals using wheelchairs must be able to do own wheelchair transfer and not require attendant care
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Agency Information
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Last Updated On
December 12, 2023
339 George St
Toronto, ON, M5A 2N2
Cross street: Jarvis St and Gerrard St E
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Hours of Operation
Open 24/7
Mon-Sun 24 hours; varies by program, contact for information
Service Area(s)
Greater Toronto Area