Settlement Assistance and Family Support Services

Information and Orientation Services - settlement services for newcomers who have been in Canada for less than 4 years, including landed immigrants, Convention refugees and foreign-born Canadian citizens

• orientation, information sessions, supportive counselling
• information and referral including housing, access to community resources
• employment assessment and preparation, job fairs, computer with free Internet access
• advocacy, interpretation
• English conversation classes
• participates in LINC (Language Instruction for Newcomers to Canada) in English, upon assessment by YMCA of Greater Toronto -- see separate entry; care for newcomer children -- childminding for parents attending sessions

Newcomer Settlement Program

• volunteer recruitment and training
• outreach, advocacy
• cultural activities

Services for Victims of Domestic Violence

• crisis intervention and safety planning
• individual and family counselling for women and children
• support groups and educational workshops
• referrals to community services such as Legal Aid, subsidized housing and Ontario Works/Ontario Disability Support Program (ODSP)
• advocacy, education and information

Men Make a Difference -- culturally appropriate group sessions to learn techniques for developing healthy relationships, resolve conflict, and cope with anger

Seniors Services

• recreational activities
• support groups for isolated Afghan senior women
• assistance accessing community resources

• Abuse / Assault - Counselling for abused women
• Employment / Training - Newcomer employment programs
• Newcomers - English as a second language
• Newcomers - Interpretation/Translation
• Newcomers - Newcomer employment programs
• Newcomers - Refugees
• Newcomers - Settlement services
• Older adults - Recreation for older adults

• Greater Toronto Area
• Markham