Carefirst Seniors and Community Services Association

South Toronto Office / Helena Lam Community Services Centre

COVID-19 -- maintain all essential services including supportive housing, assisted living, home care
  • transportation for essential visits
  • providing hot meals, frozen meals and food hampers to seniors and people needing isolation
  • Transitional Care Centre -- regular service, visits (in person for family and caregiver with appointment)
  • also available via phone/virtually -- telephone reassurance, supportive counselling and service coordination
  • Family Health Organization, GAIN Community Team
  • Adult Day Program --in person and virtual care
  • Diabetes Education Program -- assessment, consultation, group education
  • Wellness and Community Development Program -- in person and virtual platform
  • Vocational Training Centre -- in person and virtual platform

Adult Day Program -- Monday-Friday 9:30 am-3:30 pm, weekday extended hours, Saturday 10 am-3 pm, available in Scarborough and Richmond Hill
  • for persons 55 years and older with special needs, such as physical frailty or mild memory impairment, in need of supervised, structured setting
  • social and recreation activities, lunch, snack
  • personal care and health related services -- exercise, foot care, physiotherapy, occupational therapy, massage therapy
  • transportation available
Chinese Bereavement Services -- culturally specific bereavement services
  • individual support and self help group
  • public education, seminars, workshops
  • information and referral
Chronic Disease Self Management Program -- 6 week workshop for adults with chronic medical conditions such as heart disease, arthritis, diabetes, asthma, bronchitis
  • individual counselling with nurse, dietitian and social worker
  • health and education workshops, seminars
  • caregiver education and support
  • information and referral
  • workshop licensed by Self-Management Resource Centre
Community Outreach -- outreach programs for those living in seniors apartments and suburban areas
  • retirement groups
  • seniors self help groups
  • community, wellness and health education
  • caregiver support, volunteer development
Community support services -- escort to medical appointments, telephone security checks, friendly visiting, hospice visiting, grocery shopping, client intervention and assistance -- free
  • congregate dining -- fee, subsidies available
  • transportation -- fee
  • referrals, follow up
Elder Abuse Prevention Program -- Chinese Elder Abuse Helpline 416-502-2321, elder abuse education, supportive counselling

Geriatric Assessment & Intervention Network (GAIN) Community Team -- wrap around supported care and services with individualized comprehensive geriatric assessment
  • intensive case management, personalized care plan
  • service navigation

Home care services -- home help, homemaking, respite care, palliative care -- fee

Personal Care Program -- for seniors living in the community requiring higher level of care
  • care coordination
  • scheduled and unscheduled personal support workers' visit, security check
Integrated Dialysis Care Program -- Registered Nurses and Registered Practical Nurses visit home peritoneal dialysis patients at their home
  • health maintenance, nutritional counselling
Supportive housing services -- for seniors requiring higher level of care, 24 hour on site services at Alexandra Park Apartments and Tam O'Shanter Towers, emergency response services

Wellness and Social Program -- social, recreational and educational programs for persons 50 years and older
  • drop-in centre, friendship groups, interest classes, outings
Seniors 50 years and older

  • adults with physical disabilities
  • focus on Chinese community

Residency Requirements: City of Toronto
Application Process
Call intake
  • home visit assessment, self referral
416-585-2013 ; 416-502-2323
Visit Website
Mailing Address
c/o Carefirst Seniors and Community Services Association; 300 Silver Star Blvd
Toronto, ON, M1V 0G2
Cantonese, English, Mandarin
Ann Cheuk, Program Director, Home Care
Phone: 416-502-2323 ext 6042
Senior Director of Operations & Client Care
Alice Mui
Phone: 416-847-6011
$25 per year -- social program membership fee
Documents Required
May vary; contact for information
Not wheelchair accessible
Agency Information
View Agency Profile
Findhelp Information Services
Last Updated On
November 4, 2021
479 Dundas St W
Toronto, ON, M5T 1H1
Carefirst Seniors and Community Services Association Site Location: South Toronto Office/Helena Lam Community Services Centre

Cross street: Spadina Ave and Dundas St W

Open in Google Maps
Hours of Operation
9:00 am to 5:00 pm
9:00 am to 5:00 pm
9:00 am to 5:00 pm
9:00 am to 5:00 pm
9:00 am to 5:00 pm

COVID19 -- Modified services, call first
Mon-Fri 9 am-5 pm, by appointment only
Service Area(s)
Greater Toronto Area