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Ontario. Ministry of Municipal Affairs and Housing. Rental Housing Enforcement Unit
Rental Housing Enforcement Unit
- Description
Regulates the rights and responsibilities of landlords and tenants in residential properties
- responds to complaints about offences under the Residential Tenancies Act
- investigates complaints up to prosecution
- complaints regarding Residential Tenancies Act offences may be made to this Unit - complaints regarding non-offence landlord-tenant disputes or requiring a repayment order must be made to the Landlord and Tenant Board (see separate entry)
- Eligibility
- Landlords and tenants of residential properties, care homes, mobile home parks and land lease communities, and non-profit housing co-operative member units
- Application Process
- Call, write or visit website for information
- Documents Required
- Contact for information
- Toll Free
- 1-888-772-9277
- Office
- 416-585-7214
- Website
- Visit Website
- [email protected]
- Mailing Address
- College Park, 777 Bay St
14th Fl
Toronto, ON, M7A 2J3
Canada - Languages
- English, French, Other - Language Line Service for other languages
- Fees
- None
- Topic(s)
- Social Media
- Agency Information
- View Agency Profile
- Copyright
- Findhelp Information Services
- Last Updated On
- November 28, 2025
- Address
- College Park, 777 Bay St, 14th Fl
Toronto, ON, M7A 2J3
Cross streets: Bay St and College St
Open in Google Maps - Accessibility
- Wheelchair accessible automatic main entrance ; Easy access to elevator
- Hours of Operation
- Mon-Fri 8:30 am-5 pmMon8:30 am to 5:00 pmTue8:30 am to 5:00 pmWed8:30 am to 5:00 pmThu8:30 am to 5:00 pmFri8:30 am to 5:00 pm
- Service Area(s)
- Ontario
