NOTE: Services will likely be impacted in response to COVID-19. Please contact any service prior to visiting in person.

Ontario. Ministry of Municipal Affairs and Housing. Rental Housing Enforcement Unit


Description
COVID-19 -- no new eviction orders will be issued until further notice and sheriff's offices will postpone any scheduled enforcement of current eviction orders * tenants must pay rent while an eviction order is not being enforced * if you are a tenant and a landlord has locked you out, or is threatening to lock you out, contact the Rental Housing Enforcement Unit: call 416-585-7214 or toll-free 1-888-772-9277, by email at MHO.RHEU.Info@Ontario.ca

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Regulates the rights and responsibilities of landlords and tenants in residential properties * responds to complaints about offences under the Residential Tenancies Act * investigates complaints up to prosecution * receives complaints and investigates maintenance issues where there are no municipal standards * complaints may be made to this Unit, or to the Landlord and Tenant Board, or to both -- complaints requiring a repayment order must be made to the Landlord and Tenant Board (see separate entry)
Eligibility
Landlords and tenants of residential properties, care homes, mobile home parks and land lease communities, and non-profit housing co-operative member units
Application Process
Call, write or visit website for information
Toll Free
1-888-772-9277
Office
416-585-7214
Fax
416-585-6464 ; 1-866-321-4127
TTY
416-585-6991 ; 1-866-220-2290
Website
Visit Website
Mailing Address
College Park; 777 Bay St
17th Floor
Toronto, ON, M5G 2E5
Canada
Languages
English, French, Other - Language Line Service for other languages
Fees
None
Documents Required
May vary; contact for information
Accessibility
Wheelchair accessible automatic main entrance ; Easy access to elevator
Topic(s)
Agency Information
View Agency Profile
Copyright
Findhelp Information Services
Last Updated On
April 7, 2022
Hours of Operation
Mon
8:30 am - 5:00 pm
Tue
8:30 am - 5:00 pm
Wed
8:30 am - 5:00 pm
Thu
8:30 am - 5:00 pm
Fri
8:30 am - 5:00 pm

Mon-Fri 8:30 am-5 pm
Service Area(s)
Ontario