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CultureLink Settlement and Community Services


Description

Settlement services including orientation, information and referral, counselling and support

Newcomer Settlement Services (NSP)

  • employment support services
  • one-to-one settlement counselling and referrals
  • form filling including applications for asylum
  • orientation sessions
  • culturally sensitive services for the Roma community
  • programs focused on Syrian or Arabic-speaking refugees include settlement assistance, mentorship, help with job search

Library Settlement Partnership (LSP) and Settlement Workers in Community Spaces (SWCS)

  • newcomer outreach at libraries and other community spacies
  • workshops, one-to-one settlement services, community referrals

Settlement Workers in Schools (SWIS)

  • outreach program based in elementary and secondary schools from mid-August to end of June, and social service agencies from July to mid-August
  • individualized action plan, settlement information and referral, group activities

Mentorship Programs

  • career mentorship
  • citizenship education circles
  • English conversation circles
  • Canada Connect - newcomers paired with Canadian mentor for English conversation, navigating Canadian culture and expanding network
  • Newcomers Explore and Appreciate Toronto (NEAT) - newcomers gain Canadian volunteer experience in event planning, social media marketing and project management; participate in guided walks/outdoor activities
  • Newcomers Speak Up for Success - 10 week public speaking program for newcomers
  • Artegration- cultural experiences and/or volunteering for newcomers available through community partners such as Luminato Festival, Soulpepper Theatre, Aga Khan Museum, Arts in the Park, Koeffler Centre for the Arts

Newcomer Mental Health Program

  • one-on-one brief counselling to newcomers with complex needs, as well as referrals for short-term counselling in the Ukrainian language
  • comprehensive newcomer settlement needs assessment
  • referrals to appropriate community programs and resources
  • group activities that provide coping strategies, support, skill-building and self-help opportunities

Cybersecurity Training - IT Security Bridge Training

  • for internationally trained professionals with IT backgrounds to prepare for jobs in cybersecurity - training for a Cybersecurity Fundamentals Certificate
  • training, mentoring, networking, and help with resumes and interview preparation

Labour Market Assistance Program

  • for newcomers and internationally trained professionals
  • personalized job search plan, labour market information, resume preparation, networking, interview preparation


Eligibility
Varies according to program; contact organization for information
Application Process
Call for appointment or drop in
Office
416-588-6288
Fax
416-588-2435
Website
Visit Website
Email
[email protected]
Mailing Address
The Crossways Mall, 2340 Dundas St W
Suite 301
Toronto, ON, M6P 4A9
Canada
Languages
American Sign Language, Arabic, Bengali, Cantonese, Czech, English, Farsi, Filipino, French, Hindi, Hungarian, Italian, Mandarin, Pashto, Polish, Portuguese, Punjabi, Russian, Sinhalese, Slovak, Somali, Spanish, Tamil, Tibetan, Urdu
Fees
Most services are free; contact organization for information
Documents Required
May vary; contact for information
Accessibility
Fully accessible - Designated parking at entrance - underground parking ; Wheelchair accessible automatic main entrance ; Barrier-free washroom including door and stall
Social Media
Agency Information
View Agency Profile
Copyright
Findhelp Information Services
Last Updated On
March 11, 2025
Address
The Crossways Mall, 2340 Dundas St W, Suite 301
Toronto, ON, M6P 4A9
Cross street: Dundas St W and Bloor St W
Open in Google Maps
Hours of Operation
Mon
10:00 am to 6:00 pm
Tue
10:00 am to 6:00 pm
Wed
10:00 am to 6:00 pm
Thu
10:00 am to 6:00 pm
Fri
10:00 am to 6:00 pm

Office: Mon-Fri 10 am-6 pm
Service Area(s)
Greater Toronto Area