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CultureLink Settlement and Community Services


Description

Settlement services including orientation, information and referral, counselling and support

Newcomer Settlement Services (NSP) - for refugee claimants and other newcomers

  • one-on-one settlement counselling and referrals
  • help with filling out forms; assistance with immigration status
  • orientation sessions and workshops
  • culturally sensitive services for the Roma community

Library Settlement Program (LSP) and Settlement in Community Spaces (SCS)

  • for Permanent Residents and Convention Refugees
  • newcomer outreach at libraries and newcomer kiosks; outreach program based in elementary and secondary schools during school year
  • orientation workshops, one-on-one settlement services; community referrals
  • employment support services; career mentoring and networking events
  • individualized action plan, settlement information and referral, group activities
  • citizenship education circles; English conversation circles
  • Newcomers Explore and Appreciate Toronto (NEAT)

Newcomer Mental Health Program

  • one-on-one brief counselling to newcomers with complex needs, as well as comprehensive settlement needs assessment
  • referrals to appropriate community programs and resources
  • group activities that provide coping strategies, support, skill-building and self-help opportunities

Cybersecurity Training - IT Security Bridge Training

  • for internationally trained professionals with IT backgrounds to prepare for jobs in cybersecurity
  • training for a Cybersecurity Fundamentals Certificate
  • mentoring, networking, and help with resumes and interview preparation
  • providing a personalized job search plan, labour market information, networking
Eligibility
Varies according to program; contact organization for information
Application Process
Call or email to request an appointment; or walk in appointments available
Documents Required
May vary; contact for information
Office
416-588-6288
Fax
416-588-2435
Website
Visit Website
Email
[email protected]
Mailing Address
The Crossways Mall, 2340 Dundas St W
Suite 301
Toronto, ON, M6P 4A9
Canada
Languages
American Sign Language, Arabic, Bengali, Cantonese, Czech, English, Farsi, Filipino, French, Gujarati, Hindi, Hungarian, Mandarin, Pashto, Polish, Portuguese, Punjabi, Russian, Sinhalese, Slovak, Somali, Spanish, Tamil, Tibetan, Urdu
Fees
None; contact organization for information
Social Media
Agency Information
View Agency Profile
Copyright
Findhelp Information Services
Last Updated On
October 16, 2025
Address
The Crossways Mall, 2340 Dundas St W, Suite 301
Toronto, ON, M6P 4A9
Cross street: Dundas St W and Bloor St W
Open in Google Maps
Accessibility
Fully accessible - Designated parking at entrance - underground parking ; Wheelchair accessible automatic main entrance ; Barrier-free washroom including door and stall
Hours of Operation
Mon
10:00 am to 6:00 pm
Tue
10:00 am to 6:00 pm
Wed
10:00 am to 6:00 pm
Thu
10:00 am to 6:00 pm
Fri
10:00 am to 6:00 pm
Office: Mon-Fri 10 am-6 pm
Service Area(s)
Greater Toronto Area