NOTE: Services will likely be impacted in response to COVID-19. Please contact any service prior to visiting in person.
Toronto Seniors Helpline

Description
COVID19 -- for seniors 65 years and older * emotional support for loneliness and isolation, short-term crisis management and referral, service in-person if absolutely necessary * individuals are offered a follow up and check-in if they need it


Information and referral for support services including:
  • adult day programs for frail seniors or those with dementias, case management, congregate dining, crisis support, foot care, home assistance, hospice care, meals on wheels, medical escort, nursing, respite care for caregiver relief, security checks, shopping assistance, social contact, supportive housing, transportation
  • supportive and crisis counselling
  • intensive case management * harm reduction * mental health and addictions support * health assessment and care by nurse practitioners * referrals to long term primary care or other services
Supportive counselling over the phone, risk assessments, crisis de-escalation and triage to mobile crisis teams including COSS (Crisis Outreach Service for Seniors)

A partnership between Toronto Central Local Health Integration Network (LHIN) and WoodGreen Community Services
Eligibility
Seniors with suspected or diagnosed mental illness or addictions, including dementia * frail, isolated, marginalized, at risk * living in the community * their families, caregivers, care providers, and health care stakeholders

Age Requirements: Ages: 55 year(s) and up;

Residency Requirements: City of Toronto
Application Process
Call
Phone
416-217-2077
Toll Free
1-877-621-2077
Fax
416-645-1666
Website
Email
Mailing Address
c/o WoodGreen Community Services; 815 Danforth Ave
1st Flr
Toronto, ON, M4J 1L2
Canada
Languages
English, French, Interpretive Services - for other languages
Contact
Rochelle McAlister, Senior Manager, Crisis Outreach Service for Seniors
Email: rmcalister@woodgreen.org
Phone: 416-645-6000 ext 1908
Fees
None
Accessibility
Not Applicable
Topic(s)
Agency Information
Copyright
Findhelp Information Services
Last Updated On
October 28, 2020
Hours of Operation
COVID19 -- Mon-Fri 9 am-8 pm; Sat-Sun, statutory holidays 9 am-6 pm

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