NOTE: Services will likely be impacted in response to COVID-19. Please contact any service prior to visiting in person.

Canada. Immigration, Refugees and Citizenship Canada

Passport Office, North York Branch

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COVID-19 -- Service Canada Centres and Service Canada Passport Offices may have modified walk-in services -- check ahead;  appointments for in-person services may be available -- inquire

Some passport services have been reduced or continue to be unavailable during the COVID 19 pandemic -- for more information CLICK HERE

The eligibility period for Canadian passport renewals has been extended -- you may have extra time to renew
If you do not need your passport urgently, please wait for normal service to resume

Beginning July 31, 2020, Canadians can apply for a passport by mail and by appointment for travel in less than 30 days -- for more information CLICK HERE

Travel restrictions are in place

Dual citizens require a valid Canadian passport or special authorization to board their flights

Passport Help Centre CLICK HERE

To find a passport office near you CLICK HERE

Bon Voyage, But -- free booklet with essential information for Canadian travelers ; electronic or print format available
Canadian citizens ; adult passport 16 years and older
Application Process
Proof of Canadian citizenship, proof of identity and photographs required ; application and photograph must be signed by an eligible guarantor ; names of 2 references who have known the applicant for at least 2 years
Forms available from website, Passport Offices and Service Canada Centres
To find a passport form CLICK HERE
Submit completed form in person or by mail (Service Canada Centres do not accept all types of applications)
Processing times, excluding delivery -- 10 business days if submitted in person at a Passport office ; 20 business days if submitted to Service Canada receiving agent or by mail ; urgent/express service available at select locations and must be applied for in person
Toll Free
1-800-567-6868 ext 0
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English, French
10-year passport $160 ; 5-year passport $120 ; children's 5-year passport $57 ; replacement $45
Expedited services (in addition to passport fee):
Urgent pick up (1-day service) $110
Express pick up (2-9 business days) $50
Standard pick-up (10 business days) $20
Documents Required
Contact for information
Street parking close to entrance ; wheelchair accessible building including main entrance and barrier free washrooms ; elevator with braille and voice/tone features
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Agency Information
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Last Updated On
April 19, 2022
Joseph Shepard Building; 4900 Yonge St, 3rd Fl, Suite 380
Toronto, ON, M2N 6A4
Cross streets:  Yonge St and Sheppard Ave W

Canada. Immigration, Refugees and Citizenship Canada Site Location: North York Branch

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Hours of Operation
8:00 am - 4:00 pm
8:00 am - 4:00 pm
8:00 am - 4:00 pm
8:00 am - 4:00 pm
8:00 am - 4:00 pm

COVID-19-- This Passport Office is temporarily closed
Office -- Mon-Fri 8 am-4 pm ; telephone enquiries Mon-Fri 7:30 am-8 pm ; recorded information 24 hours
Service Area(s)