NOTE: Services will likely be impacted in response to COVID-19. Please contact any service prior to visiting in person.

Housing Help Centre, The

Housing and Support Services

COVID19 Services provided remotely; call, email or fax and staff will follow up

Housing help, including information and referral, advice on tenant rights and responsibilities, eviction prevention, drop-in Tuesday mornings
  • promotes affordable housing options
  • Housing Connections (see separate entry) Community Partner, assistance with housing search and application process

Toronto Rent Bank
Access centre for interest-free repayable loans to low-income households in rental arrears, or needing to move into more suitable housing; also interest-free loans for first and last month's rent deposit to move into more affordable housing
  • must have legal status in Canada and meet income requirements of 50 percent or less from social assistance
  • landlord and tenant mediation
  • follow-up search assistance and community referrals

Utilities Program
Access centre for utilities assistance
  • help with applications for Ontario Electricity Support Program providing assistance to lower-income customers with their electricity bills
  • help with applications for LEAP (Low Income Energy Assistance Program) providing assistance to low income individuals and families who are in arrears for their electricity utility bills and have exhausted all other sources of financial support
  • for help with Enbridge gas bills call 1-855-487-5327
  • access to Toronto Emergency Energy Fund (EEF) providing one-time grant to help pay electricity and gas bills

Community Building and Connections
Advocacy or access to financial aid to support integration and settlement in new community, including support to maintain or access permanent housing
  • for women, seniors and individuals who are unhoused due to domestic violence, and not eligible for existing federal settlement programs
  • also for residents of Scarborough or eastern North York, who have low income and at risk for homelessness

Settlement Program
Orientation, interpretation, referral to education, employment or health services, help with form filling, citizenship test preparation classes

Landlord Recruitment Program
Matches tenants with landlords, includes free rental listings, and information on landlord and tenant rights

EPIC Program
Follow-up case management services for individuals recently housed by the City of Toronto, by referral from City of Toronto outreach service
Youth, families, newcomers, seniors who are unhoused, under-housed or at risk of losing their housing

Residency Requirements: Eastern North York; Scarborough; York Region
Application Process
Call for information or appointment
Visit Website
Mailing Address
2500 Lawrence Ave E
Unit 205
Toronto, ON, M1P 2R7
Amharic, Arabic, Armenian, Bengali, Cantonese, Dari, English, Farsi, French, Hindi, Korean, Mandarin, Punjabi, Russian, Spanish, Tamil, Turkish, Ukrainian, Urdu, Interpretation by prior arrangement
Documents Required
May vary; contact for information
Wheelchair accessible, call for details
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Agency Information
View Agency Profile
Findhelp Information Services
Last Updated On
March 3, 2023
2500 Lawrence Ave E, Unit 205
Toronto, ON, M1P 2R7
Cross street: Midland Ave and Lawrence Ave E
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Hours of Operation
8:30 am to 4:30 pm
8:30 am to 4:30 pm
8:30 am to 4:30 pm
8:30 am to 4:30 pm
8:30 am to 2:00 pm

Mon-Thu 8:30 am-4:30 pm, Fri 8:30 am-2 pm; contact for information on in-person drop-in services
Service Area(s)
  • North York
  • Scarborough
  • York Region