NOTE: Services will likely be impacted in response to COVID-19. Please contact any service prior to visiting in person.

Housing Help Centre, The

COVID-19 -- services provided remotely * contact through phone/email/fax and staff will follow up

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Housing help -- information and referral, advice on tenant rights and responsibilities, eviction prevention, drop-in Tuesday mornings
  • promotes affordable housing options
  • Housing Connections (see separate entry) Community Partner -- assistance with housing search and application process
Toronto Rent Bank access centre -- interest-free repayable loans to low-income households who are in rental arrears or need to move into more suitable housing, also interest-free loans for first and last month's rent deposit to move into more affordable housing
  • must have legal status in Canada and meet income requirements of 50 percent or less from social assistance
  • landlord and tenant mediation
  • follow-up search assistance and community referrals
Utilities Program -- access centre for Ontario Electricity Support Program -- assistance with applications
  • also for LEAP (Low Income Energy Assistance Program) -- assistance to low income individuals and families who are in arrears for their electricity utility bills and have exhausted all other sources of financial support
  • for help with Enbridge gas bills call 1-855-487-5327
  • also access to Toronto Emergency Energy Fund (EEF)
Community Building and Connections -- for women, seniors and people homeless due to domestic violence and not eligible for existing federal settlement programs, also resident in Scarborough or eastern part of North York, have low income and at risk for homelessness
  • support to maintain or access permanent housing by advocacy or access to financial aid and support to integrate and settle in a new community
Settlement Program -- orientation, interpretation, referral to education, employment or health services, help with form filling, citizenship test preparation classes

Landlord Recruitment Program -- matches tenants with landlords, free rental listings, information on landlord and tenant rights

Streets to Homes Follow up Program -- follow-up case management services for individuals recently housed by the City of Toronto, by referral from City of Toronto outreach service
Youth, families, newcomers, seniors who are homeless, under-housed or at risk of losing their housing
Application Process
Call for information or appointment
Visit Website
Mailing Address
2500 Lawrence Ave E, Unit 205
Toronto, ON, M1P 2R7
Amharic, Arabic, Armenian, Bengali, Cantonese, Dari, English, Farsi, French, Hindi, Korean, Mandarin, Punjabi, Russian, Spanish, Tamil, Tibetan, Turkish, Urdu, Interpretation of other languages by prior arrangement
Documents Required
May vary; contact for information
Wheelchair accessible -- call for details
Social Media
Agency Information
View Agency Profile
Findhelp Information Services
Last Updated On
May 5, 2022
2500 Lawrence Ave E, Unit 205
Toronto, ON, M1P 2R7
Intersection: Midland Ave and Lawrence Ave E;
Housing Help Centre, The Site Location: Housing Help Centre, The
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Hours of Operation
8:30 am - 4:30 pm
8:30 am - 4:30 pm
8:30 am - 4:30 pm
8:30 am - 4:30 pm
8:30 am - 2:00 pm

Mon-Thu 8:30 am-4:30 pm, Fri 8:30 am-2 pmDrop in Tue 9 am-11 am
Service Area(s)
  • North York Central
  • North York East
  • Scarborough
  • Scarborough Central
  • Scarborough North
  • Scarborough South
  • York Region