New! Download the 211 App
Get the app on your mobile device and search for help, support and services anywhere in Canada.

Housing Help Centre, The

Housing and Support Services


Description

Housing help, including information and referral, advice on tenant rights and responsibilities, eviction prevention, assistance with housing search and subsidized housing application process

Landlord Recruitment Program
Matches tenants with landlords, includes free rental listings, and information on landlord and tenant rights

Toronto Rent Bank
Access centre for grants to pay off overdue rent to eligible applicants with rental arrears who are at risk of eviction; also gives grants to eligible applicants for first and last month's rent. For questions of eligibility, contact organization directly.

Utilities Program
Access centre for utilities assistance

  • help with applications for Ontario Electricity Support Program providing reduced rates for electricity to lower-income customers
  • help with applications for LEAP (Low Income Energy Assistance Program) providing financial assistance to low income individuals and families who are in arrears for their electricity or gas bills
  • access to Toronto Emergency Energy Fund (EEF) providing one-time grant to help pay electricity and gas bills

Information Sessions
Group information sessions on topics including

  • subsidized and market rate rental housing in Toronto
  • tenant and landlord rights and responsibilities
  • settlement/orientation information for newcomers to Canada
  • financial information - banking, taxes, government benefits
  • assistance programs that can be accessed at THHC - Toronto Rent Bank, Low-income Energy Assistance Programs (LEAP), Emergency Energy Fund (EEF) and Ontario Electricity Support Program (OESP)

Settlement Program

  • orientation and information sessions
  • information and referral to education, employment and health services
  • help with form filling
  • citizenship test preparation classes


Eligibility
Youth, families, newcomers, seniors who are unhoused, under-housed or at risk of losing their housing
Residency Requirements: Eastern North York; Scarborough; York Region
Application Process
Call for information or appointment
Office
416-285-8070
Fax
416-285-5410
Website
Visit Website
Email
[email protected]
Mailing Address
2500 Lawrence Ave E
Unit 205
Toronto, ON, M1P 2R7
Canada
Languages
Amharic, Arabic, Armenian, Bengali, Cantonese, Dari, English, Farsi, French, Hindi, Korean, Mandarin, Punjabi, Russian, Spanish, Tamil, Turkish, Ukrainian, Urdu, Interpretation by prior arrangement
Fees
Free
Documents Required
May vary; contact for information
Accessibility
Wheelchair accessible, call for details
Topic(s)
Social Media
Agency Information
View Agency Profile
Copyright
Findhelp Information Services
Last Updated On
January 29, 2025
Address
2500 Lawrence Ave E, Unit 205
Toronto, ON, M1P 2R7
Cross street: Midland Ave and Lawrence Ave E
Open in Google Maps
Hours of Operation
Mon
8:30 am to 4:30 pm
Tue
8:30 am to 4:30 pm
Wed
8:30 am to 4:30 pm
Thu
8:30 am to 4:30 pm
Fri
8:30 am to 4:30 pm
Mon-Fri 8:30 am-4:30 pm; contact for information on in-person drop-in services
Service Area(s)
  • North York
  • Scarborough
  • York Region