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- Description
Housing Help Services
- housing search and application assistance
- eviction prevention and landlord tenant mediation
- rent and utility financial support applications and referrals
- crisis intervention
- weekly ID clinic
- individual counselling and housing support for survivors of domestic violence
Toronto Rent Bank Access Centre - financial assistance to individuals and families with a low-income who are in rental arrears or need first and last month rental deposits
- applicants must have a low income with adequate income to sustain their housing
- must have legal status in Canada, and pay market rent (not subsidized)
- additional eligibility criteria apply, Ontario Works and Ontario Disability Support Program recipients not eligible, but can be referred to other programs
Access Centre for Ontario Electricity Support Program - assistance with applications
- also for LEAP (Low Income Energy Assistance Program), sponsored by Toronto Hydro Electric System and United Way Toronto - assistance for individuals and families with a low income who are in arrears for their electricity utility bills and have exhausted all other sources of financial support
- for help with Enbridge gas bills call 1-855-487-5327
- Eligibility
- Individuals and families with low incomes
- Application Process
- Call to arrange assessment appointment; individuals seeking assistance with their MyAccesstoHousingTO applications may be assisted during drop in hours without an appointment
- Documents Required
- May vary; contact for information
- Office
- 416-244-0480
- Fax
- 416-244-0379
- Website
- Visit Website
- [email protected]
- Mailing Address
- Sheridan Mall; PO Box 88, 1700 Wilson Ave
Toronto, ON, M3L 1B2
Canada - Languages
- Arabic, English, Farsi, Italian, Russian, Spanish, Turkish, Other languages may be available
- Contact
- Ted Zhang, General Manager
Email: [email protected] - Fees
- None
- Topic(s)
- COVID & Flu Season Resources (D) - Evictions Assistance
- COVID & Flu Season Resources (D) - Housing Support
- Homelessness - ID clinics
- Housing - Help to find housing
- Housing - Housing expense assistance
- Housing - Other housing related services / organizations
- Income Support - Emergency financial assistance
- Social Media
- Agency Information
- View Agency Profile
- Copyright
- Findhelp Information Services
- Last Updated On
- March 30, 2026
- Address
- Sheridan Mall, 1700 Wilson Ave, Suite 114
Toronto, ON, M3L 1B2
Cross street: Jane St and Wilson Ave
Open in Google Maps - Accessibility
- Accessible - call for details
- Hours of Operation
- By appointment: Mon-Fri 8:30 am-4:30 pmMon8:30 am to 4:30 pmTue8:30 am to 4:30 pmWed8:30 am to 4:30 pmThu8:30 am to 4:30 pmFri8:30 am to 4:30 pm
Drop-in: Mon-Thu 1 pm-3:30 pm
ID Clinic: Fri 1 pm-3 pm - Service Area(s)
- North York

