NOTE: Services will likely be impacted in response to COVID-19. Please contact any service prior to visiting in person.


Ontario Employment Services, Employment Services, Toronto

COVID19 -- services continue by phone, email, and video, online workshops and webinars available; offices are closed except for refugee shelters; see website page linked here for phone numbers to contact staff at specific services

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Comprehensive employment and job search services
  • assessment of skills, interests and experience
  • job search strategies, including resume preparation
  • information about careers and occupations, local labour market, employment and training opportunities
  • on-the-job training, work experience
  • help in maintaining employment
  • information and referral to other employment and community services
Better Jobs Ontario
Skills training and financial support for laid off workers
  • training program must demonstrate good job prospects
  • financial support based on need, may include tuition, instructional costs, books, transportation and/or a basic living allowance
Canada-Ontario Job Grant -- financial support for individual employers to purchase training for their employees, available to small, medium and large businesses planning to deliver short-term training for existing or new employees

Youth Job Connection -- paid pre-employment services
  • job matching, paid job placements with placement supports for participants and hiring incentives for employers
  • mentorship, education and work transition supports
Youth Job Connection Summer -- summer job opportunities and part-time job placements during the year

Services for employers -- help in identifying human resource skills requirements
  • matching of workplace needs to workers' skills, capabilities, interests and experience
  • support for developing on-the-job training plans and monitoring of placements to support retention
Additional employment services
  • Ontario Works Employment Preparation and Placement Services -- for OW recipients, by referral -- career assessment, services and placement support to re-enter the work force
  • Employment Strategies for Individuals with International Experience -- intensive, in-class, pre-employment program
  • Youth Employment Pathways for Success -- for newcomer youth ages 17-25 years interested in STEM careers (Science, Technology, Engineering and Math) -- 4 week, online sessions for career exploration and networking
  • online employment services and training available
Participates in the Mentoring Partnership of Toronto Region Immigrant Employment Council, see separate entry
Self-service information and resources -- anyone, including people with jobs, those who are under-employed, people looking for work, students, apprentices, internationally trained individuals, employers

Assisted services (such as supported job search, job matching and placement, job retention services) -- people who are unemployed and out of school

Better Jobs Ontario
  • laid off individuals who are currently unemployed
  • individuals from low-income households experiencing labour market challenges

Youth Job Connection -- Ontario residents 15-29 years who are eligible to work in Canada, unemployed, not attending school full time and experiencing multiple barriers to employment

Youth Job Connection Summer -- Ontario residents 15-18 years who intend to continue high school or go on to postsecondary education after the job placement; focus on those facing challenging life circumstances and at risk of experiencing poor transitions between education and work

Application Process
Call or drop in
For general information on Employment Ontario services call the toll-free Employment Ontario Contact Centre at 1-800-387-5656 (TTY 1-866-533-6339) or visit
Alternate Number
Visit Website
Mailing Address
2301 Keele St
Toronto, ON, M6M 3Z9
Amharic, Arabic, Cantonese, English, French, Italian, Oromo, Polish, Portuguese, Spanish, Tamil, Tigrinya
Sindy Canteros, Manager, Employment Services
General Manager
Isaac Fonseca
Documents Required
May vary; contact for information
Fully accessible - Wheelchair accessible automatic main entrance ; Designated parking ; Barrier-free washroom
Social Media
Agency Information
View Agency Profile
Findhelp Information Services
Last Updated On
December 19, 2022
2301 Keele St
Toronto, ON, M6M 3Z9
Cross street: Keele St and Lawrence Ave W;
Open in Google Maps
Hours of Operation
8:30 am to 4:30 pm
8:30 am to 4:30 pm
8:30 am to 4:30 pm
8:30 am to 4:30 pm
8:30 am to 4:30 pm

Mon-Fri 8:30 am-4:30 pm
Service Area(s)
Greater Toronto Area