NOTE: Services will likely be impacted in response to COVID-19. Please contact any service prior to visiting in person.


Ontario Employment Services, Employment Services, Toronto

COVID19 -- services continue by phone, email, and video, online workshops and webinars available * offices are closed except for refugee shelters * see website page linked here for phone numbers to contact staff at specific services

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Comprehensive employment and job search services
  • assessment of skills, interests and experience
  • job search strategies, including resume preparation
  • information about careers and occupations, local labour market, employment and training opportunities
  • on-the-job training, work experience
  • help in maintaining employment
  • information and referral to other employment and community services

Second Career Program -- skills training and financial support for laid-off workers

Youth Job Connection -- paid pre-employment training
  • job matching
  • paid job placements with placement supports for participants and hiring incentives for employers
  • mentorship
  • education and work transitions supports

Youth Job Connection Summer -- summer job opportunities and part-time job placements during the year

Services for employers -- help in identifying human resource skills requirements
  • matching of workplace needs to workers' skills, capabilities, interests and experience
  • support for developing on-the-job training plans and monitoring of placements to support retention

Canada-Ontario Job Grant -- financial support for individual employers to purchase training for their employees, available to small, medium and large businesses planning to deliver short-term training for existing or new employees

Additional employment services
  • Ontario Works Employment Preparation and Placement Services -- for OW recipients, by referral -- career assessment, services and placement support to re-enter the work force
  • Employment Strategies for Individuals with International Experience -- intensive, in-class, pre-employment program
  • Youth Employment Pathways for Success -- for newcomer youth ages 17-25 years interested in STEM careers (Science, Technology, Engineering and Math) -- 4 week, online sessions for career exploration and networking
  • online employment services and training available
Participates in the Mentoring Partnership of Toronto Region Immigrant Employment Council, see separate entry
Self-service information and resources -- anyone, including people with jobs, those who are under-employed, people looking for work, students, apprentices, internationally trained individuals, employers
Assisted services (such as supported job search, job matching and placement, job retention services) -- people who are unemployed and out of school

Youth Job Connection -- Ontario residents 15-29 years who are eligible to work in Canada, unemployed, not attending school full time and experiencing multiple barriers to employment
Youth Job Connection Summer -- Ontario residents 15-18 years who intend to continue high school or go on to postsecondary education after the job placement * focus on those facing challenging life circumstances and at risk of experiencing poor transitions between education and work
Employers can get help in identifying their human resource skill requirements, matching of position/workplace needs to participants' skills, capabilities, interests and experience, and support for developing on-the-job training plans and monitoring of placements to support success and retention

Residency Requirements: City of Toronto
Application Process
Call or drop in
For general information on Employment Ontario services call the toll-free Employment Ontario Contact Centre at 1-800-387-5656 (TTY 1-866-533-6339) or visit
647-827-1425 ; 416-789-7925
Visit Website
Amharic, Arabic, Cantonese, English, French, Italian, Oromo, Polish, Portuguese, Spanish, Tamil, Tigrinya
Sindy Canteros , Manager, Employment Services
General Manager
Isaac Fonseca
Wheelchair accessible automatic main entrance ; Designated parking
* Barrier-free washroom
Social Media
Agency Information
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Findhelp Information Services
Last Updated On
July 23, 2021
2301 Keele St
Toronto, ON, M6M 3Z9
Intersection: Keele St and Lawrence Ave W;
COSTI Site Location: Employment Services, Toronto
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Hours of Operation
8:30 am - 4:30 pm
8:30 am - 4:30 pm
8:30 am - 4:30 pm
8:30 am - 4:30 pm
8:30 am - 4:30 pm

Mon-Fri 8:30 am-4:30 pm
Service Area(s)