NOTE: Services will likely be impacted in response to COVID-19. Please contact any service prior to visiting in person.

Community Family Services of Ontario

COVID19 -- No in-person services until further notice * offers phone and virtual counselling to frontline health workers and their families, and others members of the public * also assisting permanent residents, convention refugees, student visa and work permit holders with Employment Insurance (EI)and Canada Emergency Resource Benefit (CERB) applications

  • Linguistically and culturally sensitive services for individuals and families including counselling and settlement services
  • individual, group, couple, marital and family counselling for issues such as elder abuse, family violence, wife assault, male batterers, incest, sexual assault, offenders, bereavement, problem gambling, substance abuse
  • crisis intervention
  • Youth programs -- counselling and leadership development program for youth 14-24 years
  • parenting and family life education
  • consultation for human service providers
  • satellite offices (limited hours, by appointment only) in Toronto (602 Queen St W), Markham (5665 14th Ave), Mississauga (720 Burnhamthorpe Rd W, Unit 2), and Unionville (600 Village Pkwy)
Partner Assault Response (PAR)
  • 12 week group education and counselling program on domestic violence and non-abusive ways of resolving conflict
  • victims/partners of the offender provided with support including safety planning, referrals to community resources, and information on offender's progress
  • group counselling in Cantonese, Mandarin and Vietnamese
Settlement Program
  • orientation and needs and eligibility assessments
  • information and referral topics include immigration, issues of concern to refugees and foreign domestic workers, citizenship, social assistance benefits, legal aid, housing, child care, English classes, and education and employment training
  • interpretation and translation
  • computer access
  • job search and employment counselling
  • assistance in accessing services
Transitional and Housing Support Program
  • for women who have experienced violence, and their children
  • community service information on issues such as housing, legal, financial, health care, immigration, children's services
Mental Health counselling
  • provides psychotherapy to individuals and families who are functioning below the satisfactory level of emotional, psychological, mental, and behavioural adjustment
Settlement Program
  • assistance setting up a safety plan
  • ongoing counselling and support
Focus on Chinese community, including youth, women, gays, lesbians, bisexuals, people who are transsexual or transgender, seniors, immigrants, and newcomers * Partner Assault Response -- offenders 18 years and older, ordered by the court to attend the program in response to a criminal charge involving domestic violence

Residency Requirements: Greater Toronto Area
Application Process
Call to schedule an intake/assessment meeting
Toll Free
Visit Website
Chinese (Cantonese); Chinese (Mandarin); English; Other - Interpretation available for other languages; Vietnamese
Intake Worker,
Most services free ; Some fees for EAP -- call for details * Partner Assault Program -- sliding scale
Parking lot close to entrance ; Satellite offices - accessibility varies, call for details
Social Media
Agency Information
View Agency Profile
Findhelp Information Services
Last Updated On
May 28, 2020
4051 Gordon Baker Rd, Unit A
Toronto, ON, M1W 2P3
Intersection: Victoria Park Ave and Steeles Ave E; East of Pharmacy, south of Steeles
Community Family Services of Ontario Site Location: Community Family Services of Ontario
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Hours of Operation
COVID19 -- No in-person service * telephone and virtual counselling offered * Mon, Wed, Thu, Fri 9 am-5 pm, Tue 9 am-8:30 pmMon, Wed, Fri 9 am-5 pm, also Tue, Thu 5 pm-8:30 pm * satellite offices by appointment only
Service Area(s)
  • Durham Region
  • Halton Region
  • Peel Region
  • Toronto
  • York Region