Community Family Services of Ontario

CFSO Counselling and Support Programs

COVID19 In-person and virtual services available; phone and virtual counselling to frontline health workers and their families, and others members of the public, in Ontario; also assists permanent residents, convention refugees, student visa and work permit holders with Employment Insurance (EI)and Canada Emergency Resource Benefit (CERB) applications


Linguistically and culturally sensitive counselling and settlement services for individuals and families

Counselling and Psychotherapy
Individual, group, couple, marital and family counselling and mental health psychotherapy, for issues such as elder abuse, family violence, wife assault, male batterers, incest, sexual assault, offenders, bereavement, problem gambling, substance abuse; crisis intervention; referrals to community partners as necessary
  • consultation for human service providers
  • satellite offices (limited hours, by appointment only) in Toronto (602 Queen St W), Markham (5665 14th Ave), Mississauga (720 Burnhamthorpe Rd W, Unit 2), and Unionville (600 Village Pkwy)

Family programs, including parenting and family life education, and youth counselling and leadership development

Partner Assault Response (PAR)
12 week group education and counselling program on domestic violence and non-abusive ways of resolving conflict
  • victims/partners of the offender provided with support including safety planning, referrals to community resources, and information on offender's progress
  • group counselling in Cantonese, Mandarin and Vietnamese
Settlement Program
Orientation, needs and eligibility assessments, interpretation and translation; information and referral topics include immigration, issues of concern to refugees and foreign domestic workers, citizenship, social assistance benefits, legal aid, housing, child care, English classes, and education and employment training
  • computer access
  • job search and employment counselling
  • assistance in accessing services
Housing and Transitional Support Program
Counselling, information and referrals, crisis intervention and case management for women who have experienced violence, and their children
  • community services information on issues such as housing, legal, financial, health care, immigration, children's services
  • settlement support including assistance setting up safety plan, ongoing counselling and support
Focus on Chinese community, including youth, women, gays, lesbians, bisexuals, people who are transsexual or transgender, seniors, immigrants, and newcomers

Partner Assault Response for offenders 18 years and older, ordered by the court to attend the program in response to a criminal charge involving domestic violence

Youth counselling and leadership 14-24 years

Residency Requirements: Ontario
Application Process
Call to schedule an intake/assessment meeting
Toll Free
1-866-979-8298 - Intake
416-979-8299 - Intake
Visit Website
Cantonese, English, Filipino, Mandarin, Vietnamese, Interpretation available for other languages
Intake Worker,
Most services free ; Some fees for EAP, call for details; Partner Assault Program, sliding scale
Documents Required
May vary; contact for information
Parking lot close to entrance ; Satellite offices - accessibility varies, call for information
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Agency Information
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Findhelp Information Services
Last Updated On
December 20, 2022
4051 Gordon Baker Rd, Unit A
Toronto, ON, M1W 2P3
Cross street: Victoria Park Ave and Steeles Ave E; East of Pharmacy, south of Steeles
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Hours of Operation
9:00 am to 5:00 pm
9:00 am to 8:30 pm
9:00 am to 5:00 pm
9:00 am to 5:00 pm
9:00 am to 5:00 pm

COVID19 In-person and virtual service Mon, Wed-Fri 9 am-5 pm; Tue 9 am-8:30 pm; satellite offices by appointment only
Service Area(s)