Catholic Crosscultural Services

Settlement Services

Assistance to newcomers to transition to life in Canada by providing personalized support, practical resources and community connections

• support to access services such as housing, child care, health care and other community and social supports
• information sessions on topics like tenant rights, financial literacy, and navigating Canadian systems
  
• Service Canada Clinics support applying for Old Age Security, Guaranteed Income Supplement, Canada Pension Plan (CPP), CPP Disability and Survivor Benefits
• seasonal income tax clinic - free tax filing assistance for eligible individuals and families
• opportunities to connect with local volunteer programs and build social networks
• free citizenship test preparation sessions

Diversity and Inclusion

• series of sessions on cross cultural learning and engagement to help newcomers understand and connect with different cultures
• newcomers learn of rights and responsibilities as community members, impacts of discrimination and biases, Canadian values and enhance inclusive decision-making skills

Digital Support Services

• supports participants with essential digital skills to navigate and use online tools and platforms
• key areas include: website and platform navigation, accessing and managing digital resources, digital safety and privacy
• monthly workshops

Youth Settlement Services

• supports academic success and nurtures leadership potential through mentorship and peer engagement
• connects youth to employment services, volunteer opportunities, and career-building mentorships
• workshops and group sessions that teach healthy coping strategies, emotional resilience, and self-esteem
• access to wellness resources and referrals supporting holistic development and community engagement

Employment Access

• workshops covering job search preparation and strategies, labour market information, workplace culture, resume, cover letter and interview preparation, career information and networking opportunities
• one-on-one services to support developing action plans to reach employment goals
• provides resources and referrals for employment needs

Employment Access for Newcomer Women - to empower newcomer women to establish fulfilling careers in the Canadian workforce

• soft skills development; job market insights; cultural adaptation
• interview preparation; resume building; career progression
• community and support
• job placement - 2 weeks, minimum 18 hours' following the workshop participants can take part in the placement program to put newly acquired skills into practice

Newcomer Settlement and Language Training (NSLT) Program

• provides career action plans and guidance on the preparation of cover letters and resumés
• clients are provided with employment support for job search and retention based on employment needs

Women's Wellness Services - provide services for newcomer women in a women-only social setting enabling them to gain understanding of available services and resources

• through guided wellness-focused activities women participate in weekly wellness-related sessions to overcome their day-to-day challenges.
• gain awareness of local services and resources available to support their settlement journey

Women Support Services - confidential counselling services for newcomer women and their children who have, or are, experiencing domestic abuse

• individual or group sessions
• short-term, goal focused counselling including the development of transition and safety strategies and information on rights and options
• crisis and support counselling to assist individuals seeking immediate assistance
• linking women to appropriate services in the community that address legal, housing, financial and long term counselling needs

Transitional Housing Support Program - women and their children or dependents who identify as victims of family violence are provided referrals to transitional housing or temporary shelter or application for subsidized housing; these applications are considered Special Priority status due to high safety concerns

Short-Term Supportive Counselling - offers culturally responsive, non-clinical counselling for newcomer individuals, couples, and families facing urgent emotional or mental health challenges

• provides non-clinical short-term counselling interventions to clients experiencing an urgent need for advice and support on mental and physical well-being
• workshops to assist newcomers to understand mental wellness and practical skills

Mental Health Program - culturally appropriate counselling in Arabic, Mandarin and English for individuals, couples and families

• support with tools to manage the challenges of stress, anxiety, depression, substance abuse, parenting, family conflict, and trauma
• offers individual counselling and educational workshops to cope with life transitions

• Abuse / Assault - Counselling for abused women
• Employment / Training - Newcomer employment programs
• Newcomers - Newcomer employment programs