NOTE: Services will likely be impacted in response to COVID-19. Please contact any service prior to visiting in person.
Catholic Family Services of Toronto
Phoenix Program, Violence Against Women Services

COVID19 -- VAW and general counselling offered via phone and online counselling * wellness groups offered online * leave voice message and staff will return callIndividual, group and family counselling * wellness programs * anger management * mentoring programHere to Help -- group programs for women, and their children 4-16 years * focus on the impact of abuse, setting boundaries, non-violent ways of parenting * in partnership with North York Violence Against Women agencies * available fall, winter and springTransitional Housing and Support Program -- assists women leaving an abusive relationship * information and referrals to community services such as housing, legal, financial, health, immigration, children's services, education and employment * safety planning and goal settingUnderstanding Abuse -- 8-10 week closed treatment group offered 3 times a year * focus on self esteem, safety, understanding the impact of abuse, breaking isolationWomen Helping Women Program -- peer support for women in counselling, provided by trained volunteer mentors * individual support * community awareness, speakers
Assaulted women and their children, including incest and assault victims, survivors and partners of survivors * women of all ethnic, cultural, racial and religious backgrounds

Residency Requirements: City of Toronto
Application Process
Call, email, or visit website
Chinese (Cantonese); Chinese (Mandarin); English; Farsi; French; Spanish
Shereen McFarlane, Manager, Services and Programs
Phone: 416-222-0048 ext 232
Some programs free, including Here to Help, Safe to Share * counselling -- fees, subsidies available
Designated parking at entrance ; Wheelchair accessible automatic main entrance ; Wheelchair accessible washroom, assistance needed with door
Agency Information
Findhelp Information Services
Last Updated On
May 28, 2020
245 Fairview Mall Dr, Suite 201
Toronto, ON, M2J 4T1
Intersection: Don Mills Rd and Sheppard Ave E;
Catholic Family Services of Toronto Site Location: North Toronto Office
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Hours of Operation
COVID19 -- VAW and general counselling offered via phone and online counselling * wellness groups are online * leave voice message and staff will return call * other services temporarily closedMon, Wed, Fri 9 am-5 pm; Tue, Thu 9 am-9 pm

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