NOTE: Services will likely be impacted in response to COVID-19. Please contact any service prior to visiting in person.

Catholic Family Services of Toronto

Phoenix Program, Violence Against Women Services

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COVID19  VAW and general counselling online or by telephone, and online wellness groups; leave voice message and staff will return call


Individual, group and family counselling, wellness programs, anger management, mentoring program

Here to Help
Group programs for women, and their children 4-16 years
  • focus on the impact of abuse, setting boundaries, and non-violent ways of parenting
  • in partnership with North York Violence Against Women agencies
  • available fall, winter and spring
Transitional Housing and Support Program
Assistance to women leaving an abusive relationship
  • information and referrals to community services such as housing, legal, financial, health, immigration, children's services, education and employment
  • safety planning and goal setting
Understanding Abuse
8-10 week closed treatment group offered 3 times a year
  • focus on self esteem, safety, understanding the impact of abuse, breaking isolation
Women Helping Women Program
Peer support for women in counselling, provided by trained volunteer mentors
  • individual support
  • community awareness, speakers
Assaulted women and their children, including incest and assault victims, survivors and partners of survivors * women of all ethnic, cultural, racial and religious backgrounds

Residency Requirements: City of Toronto
Application Process
Call, email, or visit website
Visit Website
Chinese (Cantonese); Chinese (Mandarin); English; Farsi; French; Spanish
Shereen McFarlane, Manager, Services and Programs
Phone: 416-222-0048 ext 232
Some programs free, including Here to Help, Safe to Share
* counselling -- fees, subsidies available
Designated parking at entrance ; Wheelchair accessible automatic main entrance ; Wheelchair accessible washroom, assistance needed with door
Agency Information
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Findhelp Information Services
Last Updated On
February 26, 2021
245 Fairview Mall Dr, Suite 201
Toronto, ON, M2J 4T1
Intersection: Don Mills Rd and Sheppard Ave E;
Catholic Family Services of Toronto Site Location: North Toronto Office
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Hours of Operation
COVID19 -- VAW and general counselling offered via phone and online counselling
* wellness groups are online
* leave voice message and staff will return call
* other services temporarily closed
Mon, Wed, Fri 9 am-5 pm; Tue, Thu 9 am-9 pm
Service Area(s)