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- Description
Settlement services
- reception and arrival orientation
- assistance with housing and banking, and other needs
- referral to government and community services
- form filling help with government applications such as SIN, health card, child benefits, childcare subsidy, subsidized housing, and Ontario Works
- help to restore lost or stolen documents
- translation and interpretation
- information and referral to employment services
- seasonal income tax clinic
- Eligibility
- All newcomers; temporary residents, including arrivals under Canada Ukraine Authorization for Emergency Travel (CUAET)
- Application Process
- Call for appointment
- Documents Required
- Contact organization for information
- Office
- 416-225-0511
- Fax
- 416-225-5008
- Website
- Visit Website
- [email protected]
- Languages
- English, Romanian, Russian, Ukrainian
- Contact
- Svitlana Demchenko, Settlement Counsellor
- Fees
- None
- Social Media
- Agency Information
- View Agency Profile
- Copyright
- Findhelp Information Services
- Last Updated On
- December 9, 2025
- Address
- Bathurst-Finch Hub, 540 Finch Ave W, Unit 131
Toronto, ON, M2R 1N7
Cross street: Bathurst St and Finch Ave W
Open in Google Maps - Accessibility
- Fully accessible - Designated parking at entrance ; Wheelchair accessible automatic main entrance ; Easy access to elevator ; Elevator with braille and voice/tone features - lowered buttons ; Barrier-free washroom including door and stall
- Hours of Operation
- Mon-Fri 9:30 am-5 pmMon9:30 am to 5:00 pmTue9:30 am to 5:00 pmWed9:30 am to 5:00 pmThu9:30 am to 5:00 pmFri9:30 am to 5:00 pm
- Service Area(s)
- Durham Region
- Greater Toronto Area
- Halton Region
- Peel Region
- York Region

