Telephone response to persons in need of immediate emotional support, crisis intervention or suicide prevention, including links to other emergency services or professional help as appropriate; support available on a variety of issues such as

• emotional distress
• marginalization and/or social isolation
• family violence
• mental health crisis, addictions
• risk of suicide
• mental and physical health concerns
• financial stress, unemployment

• interpersonal relationships, including parenting
• stress or anxiety related to health or mental health
• depression or sadness
• loss and grief
• isolation and loneliness
• assault and abuse
• financial stress, work issues or job loss
• settlement, integration or relocation issues
• separation and divorce
• sexual orientation, gender identity or coming out issues

• culturally-appropriate community information and referrals
• referrals to professional counsellors where clinical intervention is requested or required
• confidential

Health education and promotion, mental health treatment and counselling, violence prevention, outreach and awareness

• diabetes, hypertension, heart disease prevention programs
• court mandated treatment including individual and group counselling for impaired driving, violence, anger management
• HIV/AIDS support and counselling, and sexual health promotion
• LGBTQ health and welfare programs
• education, recreation and support programs for seniors
• education and life skills programs for women and youth
• counselling, support and housing help for individuals who are homeless

SACHSS Suicide Prevention Helpline, 988
Partner in 24/7 national suicide prevention and mental health support helpline; call or text Mon-Sun 24 hours

SACHSS Distress Helpline, 647-367-4452, 416-863-0511
Telephone support for emotional or mental health issues, including depression

• offers Seamless Counselling Services - referrals to individual and group counselling

Mental Health and Addiction Programs
Family program includes individual, group and family counselling, stress management, addiction management

• support for families affected by a loved one's substance use and mental health issues
• prevention supports

Partner Assault Response (PAR)
12 week group education and counselling program on domestic violence and non-abusive ways of resolving conflict; supports for victims/partners of offenders, including safety planning, referrals to community resources, and information on offender's progress

Telephone crisis line for individuals experiencing mental health or addiction crisis; not an emergency response unit

• immediate telephone crisis support, including mental health assessment and safety planning
• support to families, friends and caregivers
• referral to mobile outreach and rapid response

Mobile Outreach Visits
Team of mental health professionals and police provide in-person support to individuals experiencing non-emergency, high risk, mental health crisis, who require in-depth mental health assessment and safety plan

Mobile Rapid Response
Triggered by 911 call involving mental health or addiction crisis, includes in-person support by crisis support worker and police

• income support
• death benefit
• disability benefits
• health care benefits
• caregiver benefit
• prisoner of war compensation
• War Veterans Allowance

Provides transitional, urgent supports to children, youth, and adults with a developmental disability or a dual diagnosis

• assessment
• consultation
• time-limited supports (30-90 days)
• short-term case management
• short-term day program supports
• access to hospital services
• short-term staffing supports

Telephone and live chat peer counselling and information

• includes issues such as bullying, drugs and alcohol, domestic violence, mental health, suicide and self-harm, relationships, marriage and divorce, sexuality, sexual assault, spirituality and religion
• confidential, anonymous and non-judgmental

• counselling by telephone
• end of life care planning
• bereavement counselling
• clinical questions answered by on-call palliative nurse practitioner
• connections to community and spiritual supports
• consultation and support to frontline service providers

• child, youth and parenting support programs
• licensed child care and preschool program for children birth-5 years
• volunteer services
• workshops

• specialized assessments, consultation and/or treatment including short term case management, residential program, day program, and hospital support
• residential safe beds in high support settings, maximum 30 day stay
• centralized telephone access for immediate consultation with network staff
• on-site consultation and support from in-home, day program, and residential service network staff
• time limited staffing support in social service settings

Multicultural Youth Helpline and Services

• youth and family situation professional and culturally relevant assessment and intervention
  • identification of root causes, issues, and challenges
  • support plan development
• stay-in-school initiatives
  • assists youth to remain and succeed in school
  • development of relationship between schools, families, and communities
  • assistance of addressing the needs of diverse school populations
• parent and family support
  • assists families better understand and address challenges experienced by children, youth, and family
• systems navigation assistance
  • promote access to appropriate professional mainstream health and related services with a focus on early, pre-crisis support
  • helps address barriers of access to needed mainstream services

Support for youth and adults concerned about their sexual thoughts, feelings or behaviour towards children, aiming to prevent child sexual abuse and use of child sexual exploitation material

• Helpline
  • anonymous support by phone or chat for youth and adults concerned about their sexual thoughts, feelings or behaviour (online or offline) involving children
  • also provides assistance to bystanders and professional who are concerned about someone they know
• Therapy
  • Virtual psychotherapy with trained clinicians for adults concerned about their sexual thoughts or online/offline behaviour involving children
  • Not anonymous; must be no current charges or recent convictions for a sexual offence involving children

Collaboration of Public Safety Canada and the Centre for Addiction and Mental Health (CAMH)

Training

• ​20 sessions
• focus on empathy, harm reduction, boundaries, conflict resolution and advocacy

Paid work placement

• ​short-term (3-5 hours per week) paid placement opportunities for program graduates at drop-ins

Support

• ​weekly peer group debriefing, personal goal development and regular check-ins with staff

Information, education and support services across Ontario, including counselling, family support and advocacy

• individual peer support
• peer support and facilitation training
• youth, young adult and student awareness campaigns
• workplace awareness programs
• Peer Talk speakers bureau, workshops
• online guides, fact sheets, videos
• resource and reference library

Telephone Information and Peer Support (TIPS) Warmline

• ​416-486-8046, 1-888-486-8236; no crisis services

Recovery programs

• Wellness Recovery Action Plan (WRAP) 8-week program
• Laughing Like Crazy, 2SLGBTQ+ peer support group

Family Programs

• Family Matters peer support and recovery
• early intervention

• Wheels of Hope

Information and referral line for people with breast cancer or a high-risk diagnosis, offering support, information and help locating resources * confidential service

Peer match programs * online community

Website includes lists of local and regional resources and groups as well as breast cancer information

• physical activities, information and referrals, informal counselling, snacks
• workshops include leadership and development, education, pre-employment, multiculturalism and identity
• healthy lifestyles and relationships
• drug prevention, mental health