NOTE: Services will likely be impacted in response to COVID-19. Please contact any service prior to visiting in person.

Kids Help Phone

Crisis Text Line


Description
COVID19 Free support, including text counselling, information, and referrals, available to anyone in any type of crisis through text or Facebook Messenger

Support and information in any type of crisis by trained volunteers crisis responders
  • youth 5-25 years, text CONNECT to 686868, or message through Facebook Messenger
  • adults 25 years and older, text WELLNESS to 686868, or message through Facebook Messenger
  • available in English and French
  • does not provide medical advice
  • access text or Messenger also available on website
Access to culturally sensitive counselling (dependent on crisis responder availability)
  • individuals who identify as Indigenous can ask to be connected with a First Nations, Inuk or M├ętis crisis responder by texting FIRST NATIONS, INUIT, OR METIS to 686868, or message through Facebook Messenger
  • individuals who identify as African, Caribbean, Black or part of the Afro-diaspora can text RISE to 686868, or message through Facebook Messenger
Hours of Operation
Mon
0000 - 2400
Tue
0000 - 2400
Wed
0000 - 2400
Thu
0000 - 2400
Fri
0000 - 2400
Sat
0000 - 2400
Sun
0000 - 2400

Mon-Sun 24 hours
Eligibility
Open to all in crisis

Residency Requirements: Canada
Application Process
Text HOME (English) or PARLER (French) to 686868; youth 5-25 years can also text CONNECT to 686868; adults 25 years and older can also text WELLNESS to 686868; also available by message through Facebook Messenger
Fees
None
Accessibility
Not applicable
Legal Status
(50) Non Profit
Topic(s)
Social Media
Agency Information
View Agency Profile
Copyright
Findhelp Information Services
Last Updated On
February 24, 2022