NOTE: Services will likely be impacted in response to COVID-19. Please contact any service prior to visiting in person.

Distress Centre Durham

COVID19 - Phone support continues * Text service available by texting 258258 * Web Chat service available by going to website

Helpline telephone service to those in distress * volunteers trained in active listening, crisis intervention and suicide prevention techniques * emotional support, encourage caller initiative and provide referrals to community resources as necessary * confidential service * resource and referral information on suicide and related topics

Community Contact Call-Out Program and Seniors' Reassurance Call-Out Program (55 and up) gives on-going emotional support to callers who have limited support or resources

Suicide Survivor support groups for those who have lost a loved one to suicide

Suicide Survivor Call Out Program The call-out member receives a scheduled call from a trained volunteer who is also a Survivor of Suicide

Community Education workshops on active listening, loss, crisis and suicide prevention and intervention are available to schools, businesses, agencies and groups

Prideline Durham emotional support, crisis intervention, and community referral information specific to the concerns and issues of the LGBTQ community in Durham Region
Until further notice - outside of hours Mon-Fri 7 am-11 pm call Durham Mental Health Services C.A.L.L. (Crisis Access Linkage Line) 1-800-742-1890
Hours of Operation
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Sun-Mon 24 hours
Text and Web Chat Mon-Sun 2 pm-2 am
Community Contact Call-Out Program and Seniors' Reassurance Call-Out Program (55 and up) calls scheduled between Mon-Fri 8 am- 8pm
Prideline Mon-Fri 6 pm-10 pm
Those experiencing distress
Age Requirements: Ages: 18 years and up;
Seniors' Reassurance Call-Out Program Ages: 55 years and up
Application Process
Call helpline
Not Accessible
Legal Status
(51) Registered Charity ; (80) United Way
Social Media
Agency Information
View Agency Profile
Information Durham
Last Updated On
April 19, 2022